Kathy Maloof
Chicago
Summary
Results-driven logistics professional with 20+ years of experience in transportation management, claims processing, and vendor coordination. I am skilled in OS&D investigations, shipment tracking, route optimization, managing overseas container deliveries. Proven record of improving efficiency, reducing transportation costs, and maintaining high service and compliance standards.
Overview
22
22
years of professional experience
Work History
Logistics Coordinator/Claims Manager
Empire Today
Northlake
10.2018 - Current
- Oversaw logistics claims and OS&D investigations, ensuring accurate and timely resolutions.
- Manage inbound/outbound deliveries, carrier scheduling, and route planning to ensure timely fulfillment.
- Tracked and expedited escalated and past-due purchase orders, enhancing fulfillment reliability.
- Collaborate with carriers, vendors, and teams to resolve exceptions and improve efficiency.
- Negotiate freight contracts and achieve cost savings through vendor optimization.
- Coordinated logistics operations for flooring distribution across multiple regions.
- Utilized logistics software to track shipments and monitor delivery status, improving visibility.
- Prepare documentation to ensure compliance with shipping regulations.
Logistics Specialist/Claims Manager
Panasonic Healthcare of North America
Wood Dale
03.2017 - 10.2018
- Coordinated domestic/international shipments, ensuring adherence to transportation regulations.
- Investigated and resolved claims for damaged, delayed, or lost shipments, enhancing customer satisfaction.
- Streamlined tracking workflows to reduce delays and documentation errors.
- Facilitated vendor communication to improve procurement and distribution effectiveness.
- Implemented process improvements for enhanced operational efficiency in logistics tasks.
- Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.
Logistics & Claims Manager
Nubani Trading
Bellwood
03.2015 - 03.2017
- Coordinated temperature-controlled shipments inbound and outbound from vendors, ensuring compliance with regulatory standards.
- Ensured shipping accuracy and timely deliveries through meticulous documentation and effective carrier coordination.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Collaborated with diverse coworkers to resolve product and service issues, aligning team efforts with organizational goals.
Logistics Manager
B & G Sales, Inc.
Melrose Park
08.2004 - 10.2016
- Directed daily logistics operations for on-time, damage-free deliveries.
- Negotiated freight contracts and achieved cost savings through vendor optimization.
- Supervised logistics personnel to ensure compliance and performance standards.
- Coordinated transportation schedules with carriers and suppliers to ensure timely deliveries.
- Implemented cost-saving measures in shipping and freight management, optimizing resource allocation.
- Trained staff on logistics procedures and safety protocols.
- Created reports to track shipment progress and delivery times, enhancing transparency in transport costs.
- Implemented ordering, tracking and billing systems and associated processes to streamline procedures.
Education
High School -
Steinmetz High School
ChicagoSkills
- Transportation management
- Logistics analysis
- Supply chain optimization
- Contract negotiation
- Regulatory compliance
- TMS expertise
- Vendor onboarding
- Carrier collaboration
- Purchase orders
- Process improvement
- Conflict resolution
References
References given upon request
Timeline
Logistics Coordinator/Claims Manager
Empire Today
10.2018 - Current
Logistics Specialist/Claims Manager
Panasonic Healthcare of North America
03.2017 - 10.2018
Logistics & Claims Manager
Nubani Trading
03.2015 - 03.2017
Logistics Manager
B & G Sales, Inc.
08.2004 - 10.2016
High School -
Steinmetz High School