Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Klaudia Chlon

Chicago

Summary

Efficient and detail-oriented Certified Medical Assistant through NHA (National Healthcare Association) with 3+ years of experience providing patient care and supporting medical office operations. Proficient in electronic health record systems (EPIC), maintaining managing accurate patient medical records, medical scheduling. Skilled in phlebotomy, administering injections, EKG, and performing laboratory tests. Possess certifications in CPR, and CCMA.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant/PSA

Endeavor Health
02.2025 - Current
  • proficient in using EPIC electronic medical record system to document patient information; completed EPIC clinical and front desk training.
  • Coordinated patient scheduling, check-in, check-out and collected payments for billing.
  • Checked/verified patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Packaged and shipped specimens to central lab daily.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.


Domestic Violence Advocate

Endeavor Health
02.2025 - Current
  • Participated in professional development and training opportunities to enhance clinical skills.
  • Educated clients and families on mental health, wellness and recovery topics.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Developed and maintained strong relationships with community resources for successful referrals.
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Evaluated clients' social, emotional and psychological needs to create treatment plans through in-take/screening.

Certified Medical Assistant

Advocate Medical Group
06.2021 - 12.2024
  • Proficient using EPIC EMR System to document patient information
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Performed venipunctures for both adult and pediatric patients.
  • Performed laboratory tests to assist physicians in diagnosis.
  • Packaged and shipped specimens to central lab daily.
  • Transcribed telephone messages, in-basket messages and relayed to appropriate personnel.
  • Refilled medications
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Learned and adapted quickly to new technology and software applications.

Secretary

Euro Group Cleaning Service
05.2018 - 01.2019
  • Scheduled appointments and conducted follow-up calls to clients.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Bakery Cashier

Harlem Bakery
09.2015 - 01.2016
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Operated cash register to record transactions accurately and efficiently.

Waitress

Bacimi
09.2014 - 03.2015
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Vocational Education and Training - Medical Assisting

First Institute Inc
Libertyville, IL
04.2021

High School Diploma -

Guerin College Prep High School
River Grove, IL
05-2015

Skills

  • Fluent in Polish
  • Patient Care
  • Family Medicine
  • Epic EMR
  • Clinical and administrative support
  • Clinical documentation
  • Vital Signs
  • Phlebotomy/Venipuncture
  • Experience Administering Injections
  • Laboratory Experience
  • Anatomy Knowledge
  • Customer service
  • Electrocardiography (EKG)
  • Conflict resolution
  • Adaptive team player
  • Positive attitude
  • Quality-oriented
  • HIPAA
  • Insurance verification

Certification

  • NHA CCMA Certification
  • Certified Medical Assistant
  • CPR Certification


Languages

Polish
Native or Bilingual

Timeline

Certified Medical Assistant/PSA

Endeavor Health
02.2025 - Current

Domestic Violence Advocate

Endeavor Health
02.2025 - Current

Certified Medical Assistant

Advocate Medical Group
06.2021 - 12.2024

Secretary

Euro Group Cleaning Service
05.2018 - 01.2019

Bakery Cashier

Harlem Bakery
09.2015 - 01.2016

Waitress

Bacimi
09.2014 - 03.2015

Vocational Education and Training - Medical Assisting

First Institute Inc

High School Diploma -

Guerin College Prep High School

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Klaudia Chlon