Summary
Overview
Work History
Education
Skills
Timeline
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Klarissa Holmes

Gurnee

Summary

Dynamic retail associate with a proven track record at Jewel Osco, excelling in customer engagement and visual merchandising. Recognized for effectively managing inventory and training new staff, fostering a collaborative team environment. Strong leadership and time management skills drive results, ensuring high-quality service and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Retail Associate

Jewel Osco
12.2022 - 03.2025
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Accurately selected and prepared customer orders based on online requests, ensuring high-quality and timely delivery of products while maintaining customer satisfaction.
  • Demonstrated strong self-motivation and time-management skills by consistently working independently to meet tight deadlines and deliver results with high efficiency and accuracy.
  • Trained and mentored new employees, fostering a positive work environment and equipping them with the skills to efficiently and courteously fulfill online orders, enhancing team productivity and customer satisfaction.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Camp Counselor

Fun-N-Sun
06.2021 - 07.2022
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.

Education

Bachelor of Arts - Communications

Grace College And Seminary
Winona Lake, IN
05-2026

Skills

  • Effective communication
  • Visual merchandising
  • Customer engagement
  • Project management
  • Team building
  • Organization
  • Leadership development
  • Time management
  • Team leadership
  • Goal driven
  • Customer assistance

Timeline

Retail Associate

Jewel Osco
12.2022 - 03.2025

Camp Counselor

Fun-N-Sun
06.2021 - 07.2022

Bachelor of Arts - Communications

Grace College And Seminary
Klarissa Holmes