Klarissa Holmes
Gurnee
Summary
Dynamic Retail Associate with a proven track record at Jewel Osco, excelling in customer service and inventory management. Recognized for enhancing customer satisfaction through effective communication and problem-solving skills. Trained new employees, fostering teamwork and collaboration, while consistently achieving timely order fulfillment and maintaining a pristine store environment.
Overview
4
4
years of professional experience
Work History
Retail Associate
Jewel Osco
12.2022 - 03.2025
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Accurately selected and prepared customer orders based on online requests, ensuring high-quality and timely delivery of products while maintaining customer satisfaction.
- Demonstrated strong self-motivation and time-management skills by consistently working independently to meet tight deadlines and deliver results with high efficiency and accuracy.
- Trained and mentored new employees, fostering a positive work environment and equipping them with the skills to efficiently and courteously fulfill online orders, enhancing team productivity and customer satisfaction.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Camp Counselor
Fun-N-Sun
06.2021 - 07.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
Education
Bachelor of Arts - Communications
Grace College And Seminary
Winona Lake, IN05-2026
Skills
- Customer service
- Time management
- Problem solving
- Customer engagement
- Effective communication
- Reliability
- Merchandise display
- Cleaning and sanitizing
- Self-directed learning
- Able to lift 50 lbs
- Teamwork and collaboration
- Customer assistance
Timeline
Retail Associate
Jewel Osco
12.2022 - 03.2025
Camp Counselor
Fun-N-Sun
06.2021 - 07.2022
Bachelor of Arts - Communications
Grace College And Seminary
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