Dynamic manager with extensive experience at Dunkin Donuts & Baskin Robbins, excelling in inventory control and vendor negotiations. Achieved significant cost savings through strategic contract renegotiations while fostering a motivated team environment. Skilled in project management and employee training, driving operational excellence and enhancing productivity through agile methodologies.
Overview
6
6
years of professional experience
Work History
Store Manager
Dunkin Donuts & Baskin Robbins
5443 W 127th Crestwood
12.2018 - 12.2022
Oversaw inventory management, optimizing stock levels, and reducing waste.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Assisted in organizing and overseeing assignments to drive operational excellence.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Store Manager
Dunkin Donuts & Baskin Robbins
3937 Sauk Trail Richton Park Il 60471
01.2023 - 12.2023
Managed and motivated employees to be productive and engaged in work.
Developed and maintained relationships with customers and suppliers through account development.
I used to manage labor hiring and making paystubs and running the whole day operations ordering the merchandise.
From warehouse and managing the inventory for store and few others we had in network
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Warehouse Worker
Amazon
2201 W 159th St Markham
01.2024 - Current
Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
I am trained in various departments such as pack flow, pick, problem solve, sort ,jam clear.
I have excellent knowledge about my department and facility helped in different projects when leadership needed helped with.
Enhanced order fulfillment accuracy, double-checking each order against its packing list.
Skills
Inventory Control
Payroll administration
Project management
Vendor negotiations
Employee training
Time management
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Resolved product issue through consumer testing.
Supervised team of 14 staff members.
Increased sales by 4% by coaching department managers on new merchandising standards.