Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Small Business Owner
KRG LLC
Whitestown
03.2024 - Current
Managed daily operations and ensured smooth business functioning.
Oversaw daily operations of small business including customer service and financial management.
Handled customer inquiries and resolved issues promptly and professionally.
Developed business plans and strategies to grow small business.
Vice President of Operations
Altum Gardens
Zionsville
12.2018 - 12.2023
Created business process flows to identify opportunities for improvement.
Hired and managed employees to maximize productivity while training staff on best practices and protocol.
Lead initiatives aimed at improving customer service levels through process optimization.
Monitored performance metrics to ensure that established objectives were met or exceeded.
Education
Business Administration And Management
Regis University
Denver, CO
12-2015
Skills
Project management
Customer service
Conflict resolution
Coaching techniques
Strategic thinking
Adaptability and resilience
Organizational development
Team leadership
Strategic planning
Business management and development
Human resources administration
Employee development
Affiliations
Travel, Hiking, Landscaping, Weight Lifting, Fly Fishing, Reading, Live music