Mamram alumni, committed team player and seasoned full stack developer with 5 years of experience. Resourceful, self-learning & passionate about security and technology.
Overview
10
10
years of professional experience
Work History
Tech Support Representative
Calanit ONE
09.2023 - Current
Maintained high levels of customer satisfaction with proactive follow-ups and clear communication.
Handled complicated taks
Conducted regular reviews of support tickets to identify patterns and opportunities for optimization.
Managed escalated customer complaints, working closely with management to achieve satisfactory resolutions.
Cloud Security Full Stack Developer
IDF, Mamram
01.2017 - 01.2020
Performed R&D for providing a Security as a Service to the private cloud of the organization, with the primary focus being DevSecOps, using both Open Source and Closed Source solutions
Worked on implementing security posture, organization-wide, via the product, within a Private Cloud Environment based on Red-Hat Technologies
Researched hardening of Windows VM's in the private cloud and wrote production-ready solutions based on the results
Designed concurrency for data processing flows at the backend of the product, to increase application performance.
Cyber Systems Integrator & Admin
IDF, Mamram
01.2015 - 01.2017
Worked on maintaining security posture and crucial cyber security functions in the organization using aforementioned software
Managed and administered the primary PKI systems for the entire corps, acting as primary integration authority on PKI
Lead reform of the support model and SLA of the integrated systems, providing detailed instruction and escalation barriers to operations teams.