Kip Marty
Champaign
Summary
Dynamic Operations Manager with a proven track record at FedEx, enhancing operational efficiency and employee retention through strategic planning and team leadership. Skilled in problem-solving and performance monitoring, I foster a positive work environment that empowers staff and drives accountability, resulting in improved performance outcomes and a motivated workforce.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Package Handler, Trainer, and Operations Manager
FedEx
06.2013 - 06.2014
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Staff training
- Staff management
- Management
- Performance monitoring
- Employee motivation
- Strategic planning
- Workforce management
Certification
CDL
Accomplishments
Have received recognition on multiple occasions including but not limited to monster of the week, package handler of the month, trainer of the month, operations manager of the month, and several golden eagle awards.
I have been asked to help out in numerous other FedEx facilities other than my own including West Saint Louis, North Saint Louis, and Effingham.
I am someone that can be counted on to run any area of the building and to be at work on every single day scheduled without question.
Timeline
Package Handler, Trainer, and Operations Manager
FedEx
06.2013 - 06.2014
CDL
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