Kionai Porter
Chicago
Summary
Dynamic supply chain leader with 15 years of experience optimizing logistics operations. Delivered a 99%+ on-time delivery rate and cut transit delays by 15% while leading teams through complex NPI launches and strategic planning across multiple industries, including CPG and Technology.
Overview
11
11
years of professional experience
Skills
- E2E Transportation Planning
- 3PL Vendor Management
- SLA & KPI Architecture
- NPI Deployment & Strategic Planning
- Warehouse & E-commerce Fulfillment
- International Freight Forwarding
- Continuous Improvement
- Budget Management
- SQL
- Hyper-scale Infrastructure Deployment
- Hardware Operations
- Data Center Operations
- Forward & Reverse Logistics
- CTB Management
Work History
Forward & Reverse Transportation Manager
Google
07.2025 - Current
- Direct NAMER Forward and Reverse Logistics operations for flagship product lines (Pixel, Fitbit, Nest), scaling regional infrastructure to seamlessly support high-stakes NPI launches and rapid partner expansions.
- Orchestrate multi-modal regional transportation strategy across Ocean, Air, FTL, and LTL lanes, optimizing carrier selection and routing guides to consistently maintain a 99%+ on-time delivery (OTD) record.
- Overhauled freight forwarder management through standardized performance scorecards and monthly QBRs, aligning regional KPIs across ocean and air lanes to cut transit delays by 15% and improve security compliance by 47%.
- Architected NAMER reverse logistics strategy from the ground up, designing a comprehensive KPI framework and data pipeline that improved return-stream visibility by over 75%.
- Championed automation and intralogistics initiatives, integrating smart warehouse technologies and streamlined workflows to reduce manual overhead and enhance throughput.
- Architected and deployed automated KPI dashboards for reverse logistics, eliminating manual metric calculations for TVC teams; consolidated disparate data streams into real-time visual reports, reducing reporting lead times and improving operational decision-making.
- Streamlined intake for MadeforGoogle and stock transfer orders (STOs) by designing and launching automated digital order forms, eliminating email traffic bottlenecks and accelerating cross-functional fulfillment times.
- DSPA- Google Transportation Operations (GTO)
Data Center Operations Manager
Google
12.2023 - 07.2025
- Managed daily data center operations including quality control, blocker removal for 3PL, ensuring quality control standards are met, overseeing efficient rack deployment and tray population processes, managing asset decommissioning and disk erasure procedures, and processing Return Merchandise Authorizations (RMAs), ensuring operational excellence.
- Directed the flow of inbound and outbound shipments, maintained inventory accuracy, and optimized material handling processes to support efficient data center operations and on-time delivery schedules.
- Managed relationships and performance of third-party logistics (3PL) partners, monitoring key performance indicators (KPIs) and developing data-driven insights to identify and implement logistics process improvements.
- Partnered with internal stakeholders across data center teams to proactively address logistical requirements, ensuring seamless operations and a high standard of service delivery.
- Administered quarterly logistics budgets, ensured meticulous invoice control, and managed capital improvement projects to enhance logistical infrastructure and maintain fiscal responsibility within assigned data center locations.
- Google Cloud Logistics-Operations (GCLO)
Logistics Lead
Flexe Inc.
03.2021 - 11.2023
- Led & developed team of high achieving logistics analysts, while managing on-demand warehousing projects, customer NPI product launches and driving operational excellence through strategic planning and client collaboration, for key accounts representing over $25 million in network revenue.
- Developed and implemented team-level quarterly business review (QBR) process, improving team alignment with company-wide KPIs and Big Rock initiatives.
- Addressed areas for continuous improvement, leading to a 12% increase in project efficiency, with the immediate team using monthly analysis of business and team data.
- Consulted cross-functional project implementation team, evaluating operational risks and identifying scope creep to support informed decision-making and reduce project delays. Championed strategic operations projects, including RCCA process implementation, improving 3PL partner operations by using data to identify root causes of inefficiencies and triage performance roadblocks.
- Identified tech gaps with Flexe UI and collaborated across business teams to enhance inbound/outbound processes, improve cycle count and inventory accuracy, and simplify user experience.
Sr. Manager- Customer Logistics
Hometown Foods
10.2019 - 08.2020
- Supported and developed an 8-person team of high-achieving Customer Logistics representatives while leading strategic operational improvement for key accounts totaling over $350 million in total revenue.
- Reduced over $175k in transportation spend by implementing a comprehensive strategy that focused on optimizing service levels, order consolidation, timely replenishment and reduction in expedited orders.
- Coordinated with internal and external teams to facilitate order flow, maintain and reconcile inventory, and evaluate potential customer cuts while reallocating sales orders across the network.
- Led software integration and upgrade project with ops director and consulting firm to enhance Microsoft D365 system capabilities and improve process efficiency for customer service team.
Lead Transportation Analyst
Kraft Heinz
02.2016 - 10.2019
- Cultivated and optimized carrier partnerships to ensure cost-effective and high-quality transportation solutions for key customers.
- Promoted to Lead Analyst within 3 months, managing service level reporting, data analysis, and strategic action plan implementation for senior leadership across key accounts (Costco, Walmart/Sam's) with over $30 million in annual transportation spend.
- Led Pacific Northwest transportation planning, execution, and strategy development, emphasizing lane analysis and cost-saving initiatives to enhance revenue, productivity, on-time delivery (OTD), cost factor rate (CFR), and minimize shipping costs.
- Monitored and managed carrier performance against on-time delivery (OTD) KPIs using scorecards and Pareto analysis, implementing improvement plans that resulted in a 35% improvement in On-Time In-Full (OTIF) within 6 months.
- Collaborated effectively with cross-functional teams (deployment, warehouse management, customer service, distribution centers) to oversee the end-to-end order lifecycle, ensuring timely delivery and operational efficiency.
Operations Manager- Manufacturing & Logistics
Unilever
05.2015 - 02.2016
- Directed warehouse operations and managed production flow in Just-In-Time (JIT) environment to enhance carrier relations.
- Strategically managed relationships and performance of transportation carriers and third-party logistics (3PL) providers, ensuring adherence to SLAs, and driving continuous improvement in transportation efficiency and cost-effectiveness.
- Implemented carrier equipment forecasting strategies to optimize transit of production materials within JIT framework, supporting on-time delivery targets and minimizing disruptions.
Education
B.A -
Depaul University
Google Professional Certification - Data Analytics
Google
Google Professional Certification - Project Management
Google
Google Professional Certification - Digital Leader Training
Google
Accomplishments
- BEYA/GOOGLE-Outstanding Achievement in Technology Award
Timeline
Forward & Reverse Transportation Manager
Google
07.2025 - Current
Data Center Operations Manager
Google
12.2023 - 07.2025
Logistics Lead
Flexe Inc.
03.2021 - 11.2023
Sr. Manager- Customer Logistics
Hometown Foods
10.2019 - 08.2020
Lead Transportation Analyst
Kraft Heinz
02.2016 - 10.2019
Operations Manager- Manufacturing & Logistics
Unilever
05.2015 - 02.2016
B.A -
Depaul University
Google Professional Certification - Data Analytics
Google
Google Professional Certification - Project Management
Google
Google Professional Certification - Digital Leader Training
Google