King Dias
Mount Prospect
Summary
Hardworking employee enthusiastic about learning all aspects of the business field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
14
14
years of professional experience
Work History
Salesman
Karl Malone Motorsports
2023.04 - 2023.10
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Created lasting relationships with customers to build a clientele
- Monitor company and department sales throughout each pay period
- Learned to work in a variety of spaces, including multitasking
- Gained knowledge on company's products and services
- Worked in a team environment too achieve store goals in sales
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Contributed to team objectives in fast-paced environment.
- Built relationships with customers and community to promote long term business growth.
- Maintained current knowledge of evolving changes in marketplace.
Builder, Painter, Dishwasher
Cooper's Restaurant
, Colorado
2019.01 - 2022.05
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Painted interior and exterior of building
- Concrete removal
- Assisted in heavy remodeling including drywall and construction
Line Cook, Lift Operator, Park Crew
Loveland Ski Resort
2015.11 - 2018.04
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Learned and enforced lift rules, policies and procedures.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Collaborated with ski patrol to perform lift evacuation.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Pipe Straightner
Northwest Pipe
2011.01 - 2015.01
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Measured, threaded, and cut materials to correct angles.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Filled pipe systems with water and air to determine location of leaks.
Builder
Southern Truss
2010.01 - 2011.01
- Used personal expertise and craftsmanship to complete residential and commercial renovations.
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Achieved multiple large-scale projects on time, within budget and to high-quality standards through meticulous planning.
- Interpreted blueprints accurately, building structures to exact specifications.
- Implemented safety codes and regulations to maintain site compliance and uphold safe working conditions.
Education
High School Diploma -
Big Bear High School
Big Bear Lake, CA05.2009
Skills
- Installation Requirements
- Overcoming Objections
- Site Visits
- Critical Thinking
- Sales and Marketing Strategy
- Operational Efficiency
- Business Development
- Registration Paperwork
- Providing Feedback
- Client Needs Assessment
- Operational Processes
- Detail Orientation
- Project Leadership
- Work Site Preparation
Timeline
Salesman
Karl Malone Motorsports
2023.04 - 2023.10
Builder, Painter, Dishwasher
Cooper's Restaurant
2019.01 - 2022.05
Line Cook, Lift Operator, Park Crew
Loveland Ski Resort
2015.11 - 2018.04
Pipe Straightner
Northwest Pipe
2011.01 - 2015.01
Builder
Southern Truss
2010.01 - 2011.01
High School Diploma -
Big Bear High School
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