Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly A. Henderson

Chicago

Summary

Results-driven manager at Out Of The Past Records with expertise in team leadership and customer service. Achieved a 20% increase in customer satisfaction through effective decision-making. Skilled in time management and strategic planning, fostering team success through clear communication. Committed to creating a collaborative work environment that delivers outstanding results.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Manager

Out Of The Past Records
06.1987 - Current

Managed five employees to enhance team performance and productivity.

Delivered exceptional customer service to improve client satisfaction.

Maintained accurate registers for effective inventory management.

Inputted product information into computer systems to facilitate sales.

Program Coordinator

Girl Scouts Northern Illinois
06.2010 - 12.2012

Mentoring young girls in after-school programs through engaging activities teaching self-discipline and motivation

Merchandiser

Premium Retail Services Inc
06.2017 - 11.2024
  • Executed removal of damaged, out-of-code, and discontinued items from displays.
  • Updated pricing and signage to enhance product visibility and inform customers.
  • Inspected merchandise for quality assurance and organized optimal display placement.
  • Monitored inventory levels regularly to ensure efficient stock management and replenishment.

Education

Associate of Science - Business Administration And Management

North Western Business College
Chicago, IL
04.2013

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Certification

Pharmacy Technician

Timeline

Merchandiser

Premium Retail Services Inc
06.2017 - 11.2024

Program Coordinator

Girl Scouts Northern Illinois
06.2010 - 12.2012

Manager

Out Of The Past Records
06.1987 - Current

Associate of Science - Business Administration And Management

North Western Business College
Kimberly A. Henderson