Kimberly Yates
Franklin Grove
Summary
Motivated and dependable professional with experience in customer service and property support roles. Strong communication, problem-solving, and organizational skills with a commitment to providing excellent customer and resident experiences.
Overview
8
8
years of professional experience
Work History
Club Manager
Anytime Fitness
2025.04 - Current
- Manage daily club operations, ensuring high standards of cleanliness and member satisfaction.
- Developed and implemented marketing strategies to increase membership enrollment.
- Analyzed performance metrics to identify areas for improvement in club services and offerings.
Assistant Manager
Caseys's General Stores
2023.10 - 2025.04
- Assisted in daily operations including book work, audits and payroll.
- Collaborated with team members to address customer inquiries and resolve issues promptly.
- Managed inventory through accurate tracking of stock levels and orders.
- Ensured cleanliness and optimal stock levels in store to enhance customer and staff experience.
Assistant Property Manager
Rockford Ridge
2022.04 - 2023.01
- Assisted in managing property maintenance requests and vendor relationships efficiently.
- Met with residents to process paperwork to maintain housing
- Assisted with rental applications and the apartment make ready process.
- Monitored and assisted with rent collections
Community Manager
Hauck Homes
2018.06 - 2020.11
- Conducted regular property inspections to ensure cleanliness and compliance
- Coordinated maintenance and repairs with vendors and contractors
- Ensured common areas are clean, safe, and well-maintained
- Managed lease agreements, renewals and move ins/outs.
- Enforced community rules and regulations
- Collected rent and managed delinquent accounts
Education
High School Diploma -
Ashton Franklin Center
Franklin Grove, IL2016
Skills
- Conflict resolution
- Multitasking in fast-paced environments
- Time management
- Delinquency Management
- Fair housing complianceMicrosoft Office (Word, Excel, Outlook)
- Property Management Software ( Yardi )
- Data Entry
- Invoice processing
- Scheduling / Payroll
- Basic bookkeeping
Timeline
Club Manager
Anytime Fitness
2025.04 - Current
Assistant Manager
Caseys's General Stores
2023.10 - 2025.04
Assistant Property Manager
Rockford Ridge
2022.04 - 2023.01
Community Manager
Hauck Homes
2018.06 - 2020.11
High School Diploma -
Ashton Franklin Center