Kimberly Prociuk
Chicago
Summary
Experienced professional with expertise in customer service and office administration. Skilled in streamlining workflows, enhancing client satisfaction, and ensuring efficient operations. Seeking to apply strong organizational and problem-solving skills in a customer-focused role.
Overview
3
3
years of professional experience
2014
2014
years of post-secondary education
Work History
Bad Apple
Server
Chicago
01.2018 - 01.2020
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Server
Mama’s Boy: A Rosebuds Restaurant
Chicago
03.2017 - 02.2019
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and utensils.
Office Coordinator
Platinum Homes Development
Chicago
- Managed office paperwork, subcontractors, construction draws, and loans with bank
- Managed rentals, recorded and deposited earnest money, security deposits and rents.
Real Estate Assistant
Jameson Sotheby's International Realty; Drimnagh Development
Chicago
- Managed plans, permits, applications, budgets, quotes, waivers, invoices, payouts, spec sheets.
- Organized hard costs, soft costs, punch list
- Managed marketing and advertising
- Helped install furniture, artwork, and accessories to sell property for the best price, in shortest time
Head Server
Galway Arms
Chicago
- Led training programs for new & existing staff
- Managed and directed private events
- Capable of performing in high-stress environments and diffusing difficult situations
- Supervised and managed server techniques and food distribution to ensure that proper procedures and guidelines are followed.
- Established standards for personal performance and customer service on account of highest sales, revenue, and gratuity.
Education
Bachelor of Science - Health: Psychology
DePaul University
Chicago, ILSkills
- General Office and Administrative Process
- Adaptive to New Technologies
- Project Planning
- Scheduling
- Supervision
- Business and financial record keeping
- Customer Communication
- Problem solving
- Appointments and Calendar Management
- Order Processing
- Post-Sales Support
- Payroll and Benefits Administration
- Ability to work independently
- Ability to work as a team
Timeline
Bad Apple
Server
01.2018 - 01.2020
Server
Mama’s Boy: A Rosebuds Restaurant
03.2017 - 02.2019
Office Coordinator
Platinum Homes Development
Real Estate Assistant
Jameson Sotheby's International Realty; Drimnagh Development
Head Server
Galway Arms
Bachelor of Science - Health: Psychology
DePaul University