Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kimberly Laskey

Tinley Park

Summary

Dynamic Store Manager with a proven track record at Circle K, excelling in inventory management and customer service. Successfully enhanced team productivity through effective training and recruitment, fostering a culture of operational compliance. Recognized for creating visually appealing displays that drove sales and improved customer satisfaction.

Overview

16
16
years of professional experience

Work History

Shift Supervisor

CVS Pharmacy
04.2014 - Current
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Updated and maintained store signage and displays.
  • Established customer service standards and monitored staff compliance.
  • Monitored inventory levels and placed orders to restock shelves.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.

Store Manager

Circle K
08.2014 - 04.2024
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Updated and maintained store signage and displays.
  • Established customer service standards and monitored staff compliance.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Recruited, trained and supervised new employees.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.

Store Manager

Speedway Gas Station
04.2009 - 08.2014
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Updated and maintained store signage and displays.
  • Established customer service standards and monitored staff compliance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Trained and mentored associates to teach daily tasks and procedures.

Education

Basic

Seton Academy
South Holland, IL
05-1990

Skills

  • Inventory management and visual merchandising
  • Customer service and support
  • Employee training and team building
  • Cash handling and operational compliance
  • Staff recruitment and retail marketing

Accomplishments

    My team and I have won image day several time over the course of the last 5yrs.

Timeline

Store Manager

Circle K
08.2014 - 04.2024

Shift Supervisor

CVS Pharmacy
04.2014 - Current

Store Manager

Speedway Gas Station
04.2009 - 08.2014

Basic

Seton Academy

Similar Profiles

CREATE PROFILE
Kimberly Laskey