Kimberly Laskey
Tinley Park
Summary
Dynamic Store Manager with a proven track record at Circle K, excelling in inventory management and customer service. Successfully enhanced team productivity through effective training and recruitment, fostering a culture of operational compliance. Recognized for creating visually appealing displays that drove sales and improved customer satisfaction.
Overview
16
16
years of professional experience
Work History
Store Manager
Gas N Wash
Lockport
04.2024 - Current
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Updated and maintained store signage and displays.
- Established customer service standards and monitored staff compliance.
- Monitored inventory levels and placed orders to restock shelves.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Store Manager
Circle K
Orland Hills
08.2014 - 04.2024
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Updated and maintained store signage and displays.
- Established customer service standards and monitored staff compliance.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Recruited, trained and supervised new employees.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Store Manager
Speedway Gas Station
Matteson
04.2009 - 08.2014
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Updated and maintained store signage and displays.
- Established customer service standards and monitored staff compliance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Trained and mentored associates to teach daily tasks and procedures.
Education
Basic
Seton Academy
South Holland, IL05-1990
Skills
- Inventory management
- Visual merchandising
- Customer service
- Employee training
- Team building
- Cash handling
- Staff recruitment
- Operational compliance
- Retail marketing
Accomplishments
My team and I have won image day several time over the course of the last 5yrs.
Our last award was most increased food sales overall for 2023.
Timeline
Store Manager
Gas N Wash
04.2024 - Current
Store Manager
Circle K
08.2014 - 04.2024
Store Manager
Speedway Gas Station
04.2009 - 08.2014
Basic
Seton Academy