Experienced production leader knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with a self-motivated mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
10
10
years of professional experience
Work History
Production Manager
World Wide Technology, Inc.
10.2023 - Current
Resolved issues quickly to maintain productivity goals.
Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
Delivered direct feedback to senior management regarding project visibility and status.
Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
Conducted regular performance reviews, identifying areas for improvement and implementing targeted developmental plans.
Production Supervisor - Integration
World Wide Technology, Inc.
04.2018 - Current
Resolved issues quickly to maintain productivity goals.
Managed a team of up to 40 production associates, overseeing production processes and meeting all deadlines.
Established clear priorities and production quality standards.
Evaluated existing production processes and identified areas for improvement.
Reviewed customer feedback and developed strategies to improve product quality.
Supervised ongoing daily production phases.
Managed internal operational standards and productivity targets.
Monitored daily and weekly key performance indicators to maintain on-track status.
Coordinated with other departments to maintain smooth and efficient product flow.
Evaluated team member performance regularly to identify and resolve productivity concerns.
Built a strong working relationship with the customer.
Embraced and promoted WWT Culture and Core values.
Lead Warehouse Associate
World Wide Technology, Inc.
09.2016 - 04.2018
Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Assisted in creating and delivering year-end performance reviews.
Checked packages and merchandise for damage and notified vendors.
Engagement of the team to improve the daily processes and floor layout, resulting in several CIP submissions.
Email and work closely with the customer to establish a PO receipt schedule.
Created incentive program for meeting KPI's.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Completed the Mentorship Pilot Program for Lakeview.
Performed general housekeeping and cleaning tasks.
Supply Chain Coordinator
World Wide Technology, Inc.
01.2015 - 09.2016
Notify customer of material updates needed daily.
Manually create customer Purchase Orders when requested.
Research and resolve all non-conformance issues daily.
Add invoicing statements to Oracle.
Monitor, research and resolve all system feed issues and communicate resolution with the customer.
Cross-trained in order management, procurement and RMA.