Kimberly Garcia
Chicago
Summary
Dynamic professional with a proven track record at Food 4 Less Supermarket, excelling in customer service and assistance. Demonstrated work ethic and integrity by resolving complaints promptly, boosting satisfaction. Recognized for patience, fostering positive client interactions and repeat business.
Overview
3
3
years of professional experience
Work History
Cashier
Food 4 Less Supermarket
10.2024 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Processed refunds and exchanges in accordance with company policy.
- Learned duties for various positions and provided backup at key times.
Pantry Worker
Project Vida
10.2023 - 09.2024
- Prepared and organized food items for distribution to clients, ensuring compliance with safety standards.
- Managed inventory by tracking stock levels and assisting in ordering supplies as needed.
- Pushed, pulled and transported large loads and objects.
Restaurant Team Member
Sbarro Pizza
08.2023 - 09.2023
- Assisted in food preparation, maintaining quality and presentation of menu items.
- Collaborated with team members to optimize workflow during peak hours.
- Operated register to process payments and collect cash payment for order totals.
Guest Advocate
Ben & Jerry's Ice Cream
04.2023 - 06.2023
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Supported inventory management by monitoring stock levels and restocking supplies as needed.
- Optimized store operations by assisting with opening or closing procedures as needed.
Seasonal Worker
GameStop
11.2022 - 02.2023
- Assisted customers with product inquiries and purchases, ensuring a positive shopping experience.
- Collaborated with team members to execute promotional displays and seasonal setups effectively.
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
Education
Associate of Arts - Early Childhood Care And Education
City Colleges of Chicago
Chicago, IL08.2023
Skills
Customer service
- Work ethic and integrity
- Patience and empathy
Customer assistance
Work ethic and integrity
Patience and empathy
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Food 4 Less Supermarket
10.2024 - Current
Pantry Worker
Project Vida
10.2023 - 09.2024
Restaurant Team Member
Sbarro Pizza
08.2023 - 09.2023
Guest Advocate
Ben & Jerry's Ice Cream
04.2023 - 06.2023
Seasonal Worker
GameStop
11.2022 - 02.2023
Associate of Arts - Early Childhood Care And Education
City Colleges of Chicago