Kimberly Burnett
Granite City
Summary
Experienced accounting professional with over 20 years of success in Accounts Payable and Accounts Receivable. Highly motivated, reliable, and organized with strong problem resolution capabilities. Consistently meets deadlines while maintaining a high rate of accuracy and has increased company revenue through process improvements. Ability to meet changing demands while maintaining high standards.
Overview
31
31
years of professional experience
Work History
Supervisor, Accounts Receivable
PopHealthCare/Emcara
05.2022 - Current
- Maintained accurate recording of client transactions by offsetting and posting payments efficiently in Sage/Intacct.
- Ensured accurate and efficient billing for all clientele within set deadlines.
- Adjusted billing records and uploaded documentation to align with client requirements.
- Handled issuance of credits effectively.
- Developed and sustained invoice support files for customers utilizing Excel reports.
- Conducted contract evaluations followed by establishment of new client billing systems.
- Facilitate management of bank returns to streamline financial processes.
- Conducted customer account reconciliations and addressed payment inquiries.
- Processed financial write-offs in compliance with the $50k cap.
- Generated weekly cash forecasting reports to aid in budget planning.
- Engaged in quality assurance efforts alongside IT to validate updates before deployment.
- Managed interactions during audit procedures.
- Conducted month-end GL reconciliations.
- Work rejected claims in Athena.net, making corrections to resubmit to payers, working with coding team to make coding changes/corrections as needed, as well as working with IT on claim issues due to claim rule and system failures.
- Collaborated with Athena.net support and internal IT for claim adjudication rule creation.
- Setup and maintenance of payer fee schedules in Athena.net.
- Setup and maintain payer ERA’s and electronic payments in Athena.net and payer portals.
- Confirmed accuracy of claim data and ensured seamless file synchronization.
- Executed special projects and conducted research in coordination with various teams including CFO, Controller, and RCM Director.
Cash Application Specialist
Save A Lot
09.2019 - 04.2022
- Administered posting; offsetting; tracking all payment types; averaging $20 million per week efficiently in Oracle.
- Managed submission of outbound ACH files to initiate weekly drafts for multiple customer accounts.
- Collaborate with customers to resolve returned payments efficiently.
- Conducted customer account reconciliations, addressing payment queries.
- Manage all COD accounts by providing order totals, collecting payments, and coordinating release of orders with multiple distribution centers. Would provide weekly reconciliations to all COD customers and initiate credit holds as needed and make payment arrangements with customers to release their orders for shipping.
- Conducted necessary adjustments for small balances.
- Monitored and documented banking transactions on a daily basis.
- Inputted new clients into system for order processing and billing.
- Partnered across departments to address and resolve credit-related matters.
- Participated in quarterly assessments of new system updates with IT personnel.
- Accounts Receivable point of contact for all audits.
- Performed assessments of creditworthiness for prospective customers.
- Executed timely reconciliation of general ledger accounts during monthly close.
Branch Accountant
Conference Technologies, Inc.
08.2018 - 09.2019
- Accountant allocated to several CTI locations.
- Handled billing operations across multiple branches efficiently.
- Performed accounting functions supporting branch operations.
- Managed AIA progress billing, lump sum service call billing and box sales documentation efficiently.
- Generate, modify, and post system-generated invoices (Microsoft GP).
- Crafted and tracked detailed proforma invoices with accurate sales tax calculations.
- Tracked client retainage accurately.
- Verify that required details and legal paperwork are incorporated into customers' vendor setup processes.
- Issued customer credits in compliance with required paperwork.
- Coordinated the allocation and transfer of merchandise.
- Create and supply lien waivers for customers as needed and notarize documents as needed - companywide
- Enhanced collection processes by producing recurring Aged AR Statements for invoiced branches.
- Handled all adjustments and completed journal entries.
- Utilized Panini machine for efficient check deposits received in office.
- Managed completion of assignments for monthly closures in assigned branches.
- Facilitated report generation and reconciliation processes to ensure compliance with timelines.
Accounts Receivable, Senior AR Analyst
idX Corporation
05.2014 - 08.2018
- Bill all internal and external customers, both domestic & foreign (approximately $12M per month) in a timely manner
- Create, adjust, and post all system generated invoices (Vantage/Epicor), and distribute to customer or download or enter invoices into their system
- Create proforma invoices, including calculating sales tax, and tracking all proforma invoices
- Invoice in multiple foreign currencies, based on current exchange rate
- Ensure that all customers have the required information and legal documents for our vendor setup in their systems
- Issue credits for all customers as needed with appropriate documentation
- Create and supply lien waivers for customers as needed
- Apply all cash receipts (ACH, Wires, Credit Cards, & Checks)
- Collection of all accounts I Invoice for, including creating periodic Aged AR Statements for Customer
- Accounting AR point of contact for all customers
- Track and reconcile all customer deposit accounts
- Complete adjustments and journal entries as needed and with proper documentation
- Complete weekly bank reporting including AR Roll forward, and AR credit file to be turned in to corporate
- Maintain all customer AR files and invoicing files for paperless archives
- Assist with month-end closing process
- Assist with multiple reports, multiple GL account reconciliations, entering and maintenance of the Balance Sheet reconciliation and Financial Statement package presented to corporate within deadline
- Backup for AP as needed
- Including receiving invoices, receiving POs, and printing checks
- Point of contact for other idX Divisions for assistance with invoicing and training
Accounts Receivable, Cash Application Specialist (Contract)
Heritage Home Group
11.2013 - 08.2014
- Apply cash receipts (wire, ACH, credit card settlements, checks) accurately to customer in Oracle/J D Edwards and general ledger accounts
- Process credit card and ACH payments
- Properly code deductions
- Conducted efficient processing of financial adjustments.
- Ensure month-end processing is completed within deadlines
- Conducted analysis of issues arising from automatic payment processes.
Accounts Receivable Representative (Contract)
Trizetto (aka Gateway EDI)
02.2013 - 11.2013
- Assist Accounting supervisors and team members with multiple daily tasks and special projects as needed
- Sole person responsible for audit and management of misapplied payments, which entailed research and correct application
- System setup of new contracts, changes to existing contracts, and setting up specialized billing
- Assist management and other team members with advanced projects as needed
- Assist with monthly invoice review prior to billing, making changes as needed to be reflected on invoices
- Assist with mailing of monthly billing
- Provide research for other team members as needed for their own daily tasks, research and projects
Lead Accounting Assistant, Finance Pharmacy Remittance
Express Scripts, Inc.
01.2007 - 01.2011
- Team Lead for Finance Pharmacy Remittance
- Provided support to team manager, trained new and current employees on systems and departmental policies and procedures
- Assisted clients with all facets of payment cycle including research and calculation of rates, and financial adjustments
- Worked on special projects as needed
- Served as primary A/P contact for assigned large commercial external accounts for 835 files' file recreates' remittance copies and internal departments needing assistance with 835 remittance files
- Researched all inquiries involving remittance files and payments
- Trained new employees on systems and departmental procedures
- Reviewed current department policies and procedures for process improvement
- Implemented new and improved changes
- Managed customer problems and complaints with tact and attention to prompt customer service
Clerk (Contract)
Centene
01.2006 - 01.2007
- Data Entry of information from insurance Universal Claim Forms to internal systems for claims adjudication
- Consistently met and exceeded departmental standards for production and quality
- Offered full-time permanent position at Centene
Office Manager
JC Transit/Oats
01.2005 - 01.2006
- Office manager for 20+ drivers
- Managed daily fixed routes, and prepared daily schedules for 200+ clients for PRN transportation
- Handled daily billing for all clients
- Scheduled all maintenance for fleet of 20+ vehicles
- Hire and train new employees
- Ensure all drivers complied with DOT regulations
- Backup driver as needed
Roles Included: QA Analyst, Accounts Receivable, and Benefits Setup & Testing
Express Scripts, Inc.
01.1994 - 01.2005
- Processed invoices, payment applications, and billing discrepancy research and resolution
- Review new and existing requests for client benefit setup to ensure system capability
- Enter benefit information into our systems as well as testing of benefits to ensure proper setup for claims adjudication, payment, and billing
- Data setup of complex benefit designs for new and existing clients' including billing and payment information for claims adjudication based on client contracts
- Trained new and current team members on systems and setup/testing process, also traveled to our other offices to train
- Researched any issues pertaining to benefit design' claims adjudication' client billing' and provider payments
- Assisted providers with claim rejects' override of rejected claims' and assist with setup of provider software for claims adjudication
- Worked with IT to develop and implement new testing platform
- Completion of Six Sigma training
- After training, asked to join internal Quality Assurance team to evaluate departments for process improvement and cost savings
Education
NA - General Business And Accounting Classes
University of Missouri St. Louis
St. Louis, MOCertified Medication Technician Program -
Jefferson College
Hillsboro, MOSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Complex Problem-solving
- Relationship building
- Priority management
- Verbal and written communication
- Documentation and reporting
- Teamwork and collaboration
Timeline
Supervisor, Accounts Receivable
PopHealthCare/Emcara
05.2022 - Current
Cash Application Specialist
Save A Lot
09.2019 - 04.2022
Branch Accountant
Conference Technologies, Inc.
08.2018 - 09.2019
Accounts Receivable, Senior AR Analyst
idX Corporation
05.2014 - 08.2018
Accounts Receivable, Cash Application Specialist (Contract)
Heritage Home Group
11.2013 - 08.2014
Accounts Receivable Representative (Contract)
Trizetto (aka Gateway EDI)
02.2013 - 11.2013
Lead Accounting Assistant, Finance Pharmacy Remittance
Express Scripts, Inc.
01.2007 - 01.2011
Clerk (Contract)
Centene
01.2006 - 01.2007
Office Manager
JC Transit/Oats
01.2005 - 01.2006
Roles Included: QA Analyst, Accounts Receivable, and Benefits Setup & Testing
Express Scripts, Inc.
01.1994 - 01.2005
NA - General Business And Accounting Classes
University of Missouri St. Louis
Certified Medication Technician Program -
Jefferson College
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