Kimberley Obregon
Berwyn
Summary
Dedicated Housekeeping Room Attendant at Doubletree By Hilton Hotel, skilled in sanitation protocols and effective communication. Achieved high guest satisfaction through meticulous attention to detail and adherence to safety compliance. Proven ability to collaborate with team members and resolve maintenance issues promptly, ensuring a pristine environment for all guests.
Overview
6
6
years of professional experience
Work History
Housekeeping Room Attendant
Doubletree By Hilton Hotel
Chicago
04.2019 - Current
- Cleaned and sanitized guest rooms according to established protocols.
- Replenished supplies such as towels, toiletries, and linens in each room.
- Reported maintenance issues to management for prompt resolution.
- Organized cleaning carts with necessary tools and products for efficiency.
- Followed safety guidelines while using cleaning chemicals and equipment.
- Communicated effectively with team members to ensure seamless operations.
- Assisted in maintaining inventory of cleaning supplies and equipment.
- Ensured compliance with hotel standards for cleanliness and guest satisfaction.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Removed trash from rooms and replaced liners to wastebaskets.
- Inspected all assigned rooms upon completion of cleaning duties.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
Education
Certificate - Adobe Suite
Computer Training Institute of Chicago
Chicago, IL08-2021
Certificate - Manufacturing Skilled Standards Council MSSC
Instituto Del Progresso Latino
Chicago, IL09-2012
Certificate -
Office of Technology
Chicago, IL04-2004
GED -
Wilburt Wright College
Chicago, IL10-2001
Skills
- Room cleaning
- Safety compliance
- Maintenance reporting
- Sanitation protocols
- Housekeeping procedures
- Effective communication
- Attention to detail
- Problem solving
- Team collaboration
- Organizational skills
- Quality assurance
Timeline
Housekeeping Room Attendant
Doubletree By Hilton Hotel
04.2019 - Current
Certificate - Adobe Suite
Computer Training Institute of Chicago
Certificate - Manufacturing Skilled Standards Council MSSC
Instituto Del Progresso Latino
Certificate -
Office of Technology
GED -
Wilburt Wright College
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