Kimberley Montejano
Chicago
Summary
Proficient in equipment racking, cabling, hardware diagnostics, and replacements. Experienced in packaging and RMA processing. Adept at detailed fiber work for optimal network performance. Known for effective hardware troubleshooting and maintaining data center orderliness, with strong attention to detail and operational efficiency. Detail-oriented IT Mover with proven expertise in safely relocating and setting up IT equipment. Skilled in disassembling, transporting, and reassembling computer systems, servers, and networking devices. Committed to minimizing downtime during equipment relocations by ensuring secure handling and accurate re installation.
Overview
3
3
years of professional experience
Work History
IT Technician
Technical Source
Chicago
08.2023 - Current
- Windows OS support
- Checking computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
- Installing and configuring appropriate software and functions according to specifications
- Develop and maintain local networks to optimize performance
- Ensure security and privacy of networks and computer systems
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Fiber Optic Technician
Microsoft
Chicago
01.2025 - 03.2025
- Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.
Data Center Technician
Akamai
Chicago
07.2024 - 12.2024
- Performed physical racking of equipment including rack preparation, racking and stacking of switches, routers, and cameras
- Ran fiber, power, and Ethernet cabling to ensure seamless connectivity
- Replaced disk drives and memory to maintain hardware functionality
- Diagnosed and resolved simple hardware issues, minimizing downtime
- Organized incoming and outgoing packages to maintain data center orderliness
- Located and processed overdue RMAs, ensuring timely equipment returns and replacements
- Conducted fiber work, including scoping, light meter readings, and cleaning to maintain optimal fiber performance
- Reported damaged packages to logistics for appropriate action and documentation
- ( 6 Month Contract )
Seasonal Associate
Marshalls
Chicago
10.2022 - 12.2022
- Stocked merchandise throughout the store, displaying sale or promotional items in optimal locations
- Maintained clean and sanitized checkout areas
- Completed customer purchases through POS and processed payments in cash, check, credit, and debit
- Provided customer service to incoming clients daily, assisting with item location and problem resolution
Bilingual Associate
Sherwin Williams
Chicago
07.2022 - 09.2022
- Provided customer service to 20+ clients daily, assisting them in locating products or customizing products to meet their specifications
- Stocked products, accordingly, labeling and displaying any promotional items or sales within the storefront
- Scanned products for customer purchases and process payments through POS
- Collaborated with team members to fulfill customer requests and maintained an organized store
- Assisted management in executing daily reports for sales and invoices
PC Technician
Web Data Solutions
Chicago
07.2023
- Provided onsite technical support
- Set up computer displays, mostly wiring, and cabling
- Disassembled and packed computer equipment
- Windows OS support
- Followed step-by-step instructions for boxing/unboxing equipment
Education
High School Diploma -
Penn Foster Career School
Scranton, PA02-2021
Skills
- Bilingual Spanish & English
- Server installation
- Decommissioning
- Network hardware setup
- Switches
- Routers
- Rack and stack installation
- Cable management
- Troubleshooting
- Patch panels
- Experience with fiber optics
- Copper cabling
- Cat5
- Cat6
- Microsoft Office Suite
- Excel
- Word
- Outlook
Education Certifications
- Cyber security Certificate, Evolve Security Academy, 02/25
- CompTia Security+, Chicago, IL, 01/23 - 06/23
Timeline
Fiber Optic Technician
Microsoft
01.2025 - 03.2025
Data Center Technician
Akamai
07.2024 - 12.2024
IT Technician
Technical Source
08.2023 - Current
PC Technician
Web Data Solutions
07.2023
Seasonal Associate
Marshalls
10.2022 - 12.2022
Bilingual Associate
Sherwin Williams
07.2022 - 09.2022
High School Diploma -
Penn Foster Career School