Kiley Hurst
Robinson
Summary
I feel as though my dynamic and detail-oriented professionalism is proven through my track record at Edward Jones, excelling in customer service and organizational skills. I excel at fostering teamwork and enhancing productivity and I thrive in fast-paced environments, consistently meeting tight deadlines while maintaining a friendly, positive attitude. I am overly committed to achieving branch goals and optimizing operational workflows.
I am a thorough team contributor with strong organizational capabilities, experienced in handling numerous projects at once while ensuring accuracy and effective at prioritizing tasks and meeting deadlines.
Overview
4
4
years of professional experience
Work History
Dreamy Day Wedding Planning
Owner/Operator
03.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
Branch Office Administrator
Edward Jones
03.2022 - Current
- Coordinated schedules and appointments for branch staff, optimizing time management processes.
- Maintained inventory levels of office supplies, minimizing costs while ensuring availability of necessary items.
- Provided exceptional customer service to our clients while promoting a welcoming atmosphere at the branch office.
- Ensured compliance with company regulations by conducting regular audits of internal documents and records.
- Collaborated with management to develop branch goals, resulting in increased productivity and profitability.
- Executed extensive variety of customer transactions according to institutional policy and procedures.
Coordinator/Recruiter
ResourceMFG
06.2021 - 03.2023
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Boosted team morale and productivity by maintaining an open-door policy for feedback and concerns.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Education
Associate of Science - General Studies
Lincoln Trail College
Robinson, IL12-2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Computer skills
- Organizational skills
- Active listening
- Problem resolution
- Verbal communication
Timeline
Dreamy Day Wedding Planning
Owner/Operator
03.2024 - Current
Branch Office Administrator
Edward Jones
03.2022 - Current
Coordinator/Recruiter
ResourceMFG
06.2021 - 03.2023
Associate of Science - General Studies
Lincoln Trail College
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