Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kierra Figueroa

Chicago

Summary

I’m a dedicated and compassionate professional with hands-on experience supporting youth in residential and community-based settings. I’ve spent years creating safe, stable spaces where young people feel heard, respected, and empowered to grow. Whether I’m de-escalating a crisis, mentoring through everyday challenges, or collaborating with a team, I lead with empathy, consistency, and a deep belief in every individual’s potential. I’m committed to clear communication, strong documentation, and always being a reliable part of the larger mission — from team meetings to cultural events that bring the community together. I take pride in showing up, staying engaged, and helping youth find their path forward.

Overview

10
10
years of professional experience

Work History

Health and Wellness Consultant

KICARE
Chicago, IL
03.2015 - Current
  • Provide one-on-one and group coaching sessions focused on mindset transformation, goal-setting, and personal accountability to support clients in achieving their full potential.
  • Design and deliver customized development programs (e.g., webinars, workbooks, digital courses) tailored to diverse client needs and learning styles.
  • Build strong client relationships and track progress using digital tools, offering ongoing support, motivation, and strategic adjustments as needed.

Administrative Assistant

JPMorgan Chase
Chicago, IL
05.2024 - 11.2024
  • Completed and submitted all required reports promptly.
  • Documented all services and/or incidents according to program policies.
  • Maintained ongoing dialogue with management and administrative staff around ongoing training, staff development, and team building activities.
  • Participated in organizational annual company events.

Caregiver

Emcan
Chicago, IL
04.2021 - 05.2024
  • Provided appropriate support, motivation, and compassion.
  • Supervised and monitored clients to maintain a safe, stable, and healthy environment.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Education

CCENT - Networking

IT Career Lab
Chicago, IL
06-2018

Skills

  • Mental health support
  • Behavior monitoring
  • Data entry
  • Time management
  • File organization
  • Verbal communication

Timeline

Administrative Assistant

JPMorgan Chase
05.2024 - 11.2024

Caregiver

Emcan
04.2021 - 05.2024

Health and Wellness Consultant

KICARE
03.2015 - Current

CCENT - Networking

IT Career Lab
Kierra Figueroa