Summary
Work History
Education
Skills
Timeline
Generic

Kiana Neely

Chicago

Summary

Passionate educator with experience leading long-term K-8 classroom instruction and supporting student achievement through data-driven decision making. Experienced in literacy instruction, curriculum implementation, educational technology, student assessment, and stakeholder collaboration. Skilled at analyzing student performance data, implementing evidence-based instructional practices, and partnering with educators and families to improve learning outcomes. Passionate about advancing educational innovation through research, evaluation, and technology.

Work History

Elementary Educator

Chicago Public Schools CPS
Chicago, IL
2019 - 2026
  • Led long-term classroom instruction in all grade bands, early childhood, intermediate, and middle school, ensuring instructional continuity across diverse school settings.
  • Utilized i-Ready assessment data to monitor student growth, identify learning gaps, and adjust instructional strategies.
  • collaborated with teachers, interventionists, administrators, and families to support academic achievement and student success.
  • maintained accurate documentation of student progress, assessment results, and instructional interventions.
  • Designed differentiated instruction to meet the needs of diverse learners.

Customer Experience Representative

Vivid Seats
Chicago, IL
2017 - 2019
  • Resolved complex customer issues through investigation, critical thinking, and effective communication.
  • maintained accurate customer records across multiple software systems while ensuring data integrity.
  • collaborated with cross-functional teams resolve escalated cases efficiently.
  • Balanced competing priorities while consistently meeting quality and customer satisfaction standards.

Education

Master of Science - Elementary Education

Saint Xavier University
Chicago, IL
2023

Bachelor of Science - Public Health

Southern Illinois University Edwardsville
Edwardsville, IL
2017

Skills

  • Educational Research Support
  • Literacy Development
  • Data Analysis
  • Curriculum Implementation
  • Educational Technology
  • Cross Functional Collaboration
  • Evidence-Based Instruction

Timeline

Elementary Educator

Chicago Public Schools CPS
2019 - 2026

Customer Experience Representative

Vivid Seats
2017 - 2019

Master of Science - Elementary Education

Saint Xavier University

Bachelor of Science - Public Health

Southern Illinois University Edwardsville
Kiana Neely