Kiana Logwood
Richton Park
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Area Manager of Operations
Walmart
10.2022 - Current
- Improved employee productivity through effective training programs and performance evaluations.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
- Established clear performance expectations, providing regular feedback and support to team members for continuous growth.
- Collaborated with upper management on strategic planning initiatives, aligning departmental objectives with overall company goals.
- Monitored daily operations closely, proactively addressing any potential issues before they escalated into larger problems.
- Empowered team members through professional development opportunities that fostered individual growth as well as team cohesion.
Assistant Store Manager
WalMart
04.2018 - 04.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
Store Manager
AT&T
07.2016 - 03.2018
- Leading employees to great success with coaching and monitoring selling behaviors
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Co-Manager
Rainbow Shops
04.2014 - 12.2016
- Maintains professional and technical knowledge by attending educational work shops
- Maintains quality service by enforcing quality and customer service standards
- Contributes to team effort by accomplishing related results as needed
- Identifying and evaluating trends and options.
Education
Bachelor of Science -
Bellevue University
Bellevue, NE05.2027
Skills
- Workforce Planning
- Operational Efficiency
- Facility Management
- Outstanding communication skills
- Strategic Planning
- KPI Tracking
- Employee Development
- Team Leadership
- Teamwork and Collaboration
Timeline
Area Manager of Operations
Walmart
10.2022 - Current
Assistant Store Manager
WalMart
04.2018 - 04.2022
Store Manager
AT&T
07.2016 - 03.2018
Co-Manager
Rainbow Shops
04.2014 - 12.2016
Bachelor of Science -
Bellevue University
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