Kiana Fleming
McHenry
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Receptionist
Dr. P Chiropractic
03.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Banquet Server
Wild Onion Brewery
10.2022 - 12.2023
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
Communications Intern
Community High School District 155
10.2022 - 05.2023
- Participated in brainstorming sessions for campaign ideation, contributing innovative ideas that aligned with business objectives.
- Helped with photo and video production and performed visual and sound editing tasks.
- Proofread and edited materials prepared by all staff to check and correct spelling, grammar, and style.
- Managed social media accounts to drive growth and enhance brand reputation.
Education
Undergraduate - Communications
Butler University
Indianapolis, IN05.2027
High School Diploma -
Prairie Ridge High School
Crystal Lake, IL05.2023
Skills
- Organization skills
- Time Management
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Scheduling
- Customer Service
- Attention to Detail
- Problem-Solving
Timeline
Banquet Server
Wild Onion Brewery
10.2022 - 12.2023
Communications Intern
Community High School District 155
10.2022 - 05.2023
Receptionist
Dr. P Chiropractic
03.2020 - Current
Undergraduate - Communications
Butler University
High School Diploma -
Prairie Ridge High School