KIA GIVHAN
Calumet Park
Summary
Self-directed and goal-oriented Warehouse Operations Supervisor with a strong sense of urgency and excellent problem-solving skills. Experienced in coaching, guiding, and mentoring teams of up to 120 associates in fast-paced production, distribution, manufacturing, retail, or similar environments. Proficient in SAP, WMX, other WMS, and Microsoft Office products, and certified in various lift equipment including stand-up and sit-down forklifts, electric pallet jacks, cherry pickers, and reach trucks. Demonstrated success in increasing productivity, reducing overtime, and developing associates for advancement.
Overview
11
11
years of professional experience
Work History
Warehouse Operations Supervisor
Anixter Inc.
01.2019 - Current
- Lead a team of 120 plus associates, knowledgeable in WMX and Microsoft Office products, coached, guided, and counseled team, trained associates on processes and equipment, create daily plans to execute goals, conducts audits on orders and trailers to ensure accuracy, monitors work area queries to ensure all work is completed, very self-driven, looks for ways to better my team and processes daily
- Experience coaching and guiding employees
- Self-directed, motivated and goal oriented with a strong sense of urgency
- Excellent problem-solving skills
- Able to dissect a problem and present realistic solution
- Prior demonstrated experience managing a team of hourly associates in a fast-paced production, distribution, manufacturing, retail or similar environment
Warehouse Operations Supervisor
Atkore
07.2024 - 01.2025
- Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
- Conducted regular performance evaluations for warehouse staff, providing constructive feedback and implementing professional development plans.
- Collaborated with other departments to improve interdepartmental communication and reduce operational bottlenecks.
- Mentored new employees in warehouse operations, fostering a supportive learning environment that promoted growth.
- Conducted quality checks on finished metal tube's and pipes.
- Assisted inventory teams to ensure proper levels were consistent between physical locations and the system.
Warehouse Operations Supervisor
NDCP
01.2016 - 01.2019
- Lead a team of 20 plus warehouse associates in outbound, knowledgeable in Microsoft Office products, coached, guided, and mentored associates, crossed trained associates to create a more diverse team, conducted audits on associates to maintain clean OS&D metrics, trained associates on lift equipment, recognized top performers and associates who've made improvements in startup meetings, utilized warehouse management systems, and used/trained associates on Vocollect voice for selection
- Helped maintain 100% OTD by cross training associates to loading
- Helped cut overtime by creating a 'Route Sharing' program to get work done faster
- Helped cut back on turnover rates by creating appreciation programs for work performance and celebrating birthdays and anniversaries with the company
- Helped to develop associates for advancement, moving to associates to higher positions
3rd Shift Shipping Supervisor
HD Supply
01.2014 - 01.2016
- Lead a team of 20 plus warehouse associates in outbound, knowledgeable in SAP, coached, guided, and disciplined associates, familiar with working in a warehouse and distribution setting
- Operated cherry picker, sit down and stand up forklifts, reach truck, electric and manual pallet jack, clamp truck, Pacer, RF scanner, Jennifer voice command unit, team trainer, Knowledgeable in Microsoft applications
- Trained and certified up to 30 associates on processes and lift equipment
- Increased productivity by sending tasks back to their original departments, creating higher team goals, and cross training all associates
- Helped to develop associates for advancement, moving 4 associates to higher positions
Education
High School Diploma -
Thornwood High School
South Holland, ILSkills
- Stand up forklifts
- Sit down forklifts
- Electric pallet jack
- Cherry picker
- Reach truck
- Wave
- Stacker
- Scissor lift
- Clamp truck
- Problem solving
- Lean thinking
- Continuous improvement
Timeline
Warehouse Operations Supervisor
Atkore
07.2024 - 01.2025
Warehouse Operations Supervisor
Anixter Inc.
01.2019 - Current
Warehouse Operations Supervisor
NDCP
01.2016 - 01.2019
3rd Shift Shipping Supervisor
HD Supply
01.2014 - 01.2016
High School Diploma -
Thornwood High School
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