Khalid Leonard
Chicago
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Full Moon BBQ. Proven ability to manage multiple tasks efficiently while ensuring guest satisfaction. Strong work ethic complemented by expertise in safe food handling and cash management. Committed to delivering quality experiences and fostering teamwork in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Server
Full Moon BBQ
05.2017 - 01.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Processed orders and sent to kitchen employees for preparation.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Deli Clerk
Walmart
09.2020 - 12.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Cook
Zaxby's Chicken Fingers & Buffalo Wings
04.2015 - 08.2017
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Education
Construction Management
Tuskegee University
Tuskegee, AL01-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Customer service
- Liquor, wine, and food service
- Check payment processing
- Team leadership
Timeline
Deli Clerk
Walmart
09.2020 - 12.2021
Server
Full Moon BBQ
05.2017 - 01.2022
Cook
Zaxby's Chicken Fingers & Buffalo Wings
04.2015 - 08.2017
Construction Management
Tuskegee University
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