KEZIAH HUMPHREY

Career Ambassador, WIU Career Center.

• Guided students through creating and improving résumés, cover letters, and Handshake profiles.
• Served as a peer resource, offering approachable, student-friendly career advice.
• Collaborated with staff to run career fairs, presentations, and employer networking events.
• Engaged in outreach to increase awareness of Career Center services, and student participation.
• Developed professional skills through structured training in communication, presentation etiquette, teamwork, and delivering respectful, student-centered support.

• Prepared food items according to Chipotle's quality standards and recipes.
• Ensured cleanliness and organization of workstations to maintain food safety compliance.
• Assisted in training new team members on operational procedures and customer service techniques.
• Managed inventory levels by restocking supplies and minimizing waste during shifts.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.

• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Promoted a positive work environment through effective communication and teamwork among staff members.
• Assisted other team members to achieve goals.