Keyonte' Hickombottom
Chicago
Summary
Dynamic professional with proven expertise in customer service and cash handling, honed at At Your Service Staffing. Excelled in enhancing guest experiences and resolving issues, boosting customer satisfaction. Skilled in computer applications and active listening, adept at fostering loyalty through exceptional service. Achieved high accuracy in financial transactions, demonstrating strong analytical and organizational skills.
Overview
3
3
years of professional experience
Work History
Guest Service Representative
At Your Service Staffing
06.2024 - Current
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
Cashier
Local Food Market
08.2022 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Kenwood High School
Chicago, IL05-2024
Skills
- Customer service
- Computer skills
- Guest accommodations
- Detail-oriented
- Data entry
- Cash handling experience
- Guest experiences
- Organizational skills
- Active listening
- Social media networking
- Problem-solving
- Analytical thinking
Timeline
Guest Service Representative
At Your Service Staffing
06.2024 - Current
Cashier
Local Food Market
08.2022 - 12.2023
High School Diploma -
Kenwood High School
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