Kevyn Vera
Joliet
Summary
Developed leadership and customer service skills in fast-paced, client-focused environment. Demonstrated ability to manage and resolve complex issues while driving team performance and customer satisfaction. Seeking to transition into new field, leveraging these transferable skills to contribute effectively in diverse settings.
Overview
2
2
years of professional experience
Work History
CSD Lead
Walmart
08.2023 - 03.2025
- Provided mentorship and guidance to junior team members in developing their skills and expertise in the CSD domain.
- Supervised quality assurance measures across all projects under my leadership.
- Coordinated team meetings to foster collaboration, share updates, and address challenges collectively.
- Developed comprehensive training materials to onboard new hires effectively and efficiently.
- Monitored team members'' workload distribution, ensuring optimal utilization of resources and skillsets.
- Coordinated internal audits of the CSD department''s practices, identifying areas of improvement while maintaining compliance standards.
- Led a cross-functional team to achieve project milestones within strict deadlines.
Picker Packer
Sandvik
09.2022 - 07.2023
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
Education
High School Diploma -
Admiral Illingworth
Ecuador02-2010
Skills
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Clear communication
Timeline
CSD Lead
Walmart
08.2023 - 03.2025
Picker Packer
Sandvik
09.2022 - 07.2023
High School Diploma -
Admiral Illingworth
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