Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Kevin Martinez

Chicago

Summary

Dynamic professional with a strong work ethic and expertise in guest service, honed at S3 as an Event Usher. Proven ability to enhance attendee experiences through effective crowd control and communication. Skilled in cash register operation, consistently ensuring customer satisfaction and safety compliance in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Event Usher

S3
08.2025 - Current
  • Monitored crowd behavior, providing guidance to maintain safety and enhance guest experience.
  • Responded promptly to attendee needs and concerns, fostering a welcoming environment at events.
  • Maintained knowledge of venue layout and emergency protocols, ensuring safety compliance for all events.
  • Enhanced guest experience by efficiently directing attendees to their designated seats.
  • Collaborated with event staff

Sales Associate

Goodwill
05.2024 - Current
  • Processed transactions accurately, maintaining cash register and financial records.
  • Collaborated with team members to achieve daily sales goals and objectives.
  • Responded to customer inquiries promptly, resolving issues to ensure satisfaction.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Deli Clerk

Tony's Fresh Market
04.2023 - 05.2024
  • Assisted customers with deli selections, providing product information and recommendations.
  • Maintained cleanliness and organization of deli counter, ensuring compliance with safety standards.
  • Operated slicing equipment and scales, preparing products for display and customer orders.
  • Collaborated with team members to restock inventory and manage product displays effectively.
  • Adapted quickly to changing demands during peak hours, enhancing overall customer satisfaction experiences.


Education

High School Diploma -

Lane Tech College Prep High School
Chicago, IL

Skills

  • Strong work ethic
  • Crowd control techniques
  • Guest service
  • Verbal communication
  • Customer relations
  • Cash register operation
  • Policy enforcement

Accomplishments

    Spanish Seal of Biliteracy

    IHSA ensemble contest 1st place

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Event Usher

S3
08.2025 - Current

Sales Associate

Goodwill
05.2024 - Current

Deli Clerk

Tony's Fresh Market
04.2023 - 05.2024

High School Diploma -

Lane Tech College Prep High School

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Kevin Martinez