Kevin Hessler
Bloomingdale
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Reliable employee seeking closing fulfillment/ cashier position. Offering excellent communication and good judgment.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier/Server
Steak Burrito Grill
2022.12 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Utilized POS system to handle customer cash and credit card transactions.
- Processed orders and sent to kitchen employees for preparation.
Education
Diploma -
Glenbard East High School
LombardSkills
Attention to details
Teamwork
- Customer Service
- Reliability and punctuality
- POS System Operation
- Employee Training
- Customer Complaint Resolution
- Cash Management
- Order Taking
- Cleaning and sanitizing
Timeline
Customer Service Cashier/Server
Steak Burrito Grill
2022.12 - Current
Diploma -
Glenbard East High School
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