Kevin Hall
Chicago
Summary
Dynamic professional with a proven track record in housekeeping operations at the University of Chicago Hospital. Expert in maintaining high cleanliness standards and optimizing team productivity. Skilled in managing schedules and fostering strong relationships, ensuring timely room availability and exceptional service. Committed to promoting workplace safety and enhancing overall guest satisfaction. In charge of executing special projects to make patients and customers happy and pleased with their overall stay
Overview
13
13
years of professional experience
Work History
Housekeeping
University of Chicago Hospital
08.2015 - Current
- Assisted in the recruitment, hiring, and onboarding process for new housekeeping staff members.
- Coordinated closely with housekeeping teams to ensure rooms were prepared according to established standards.
- Supported housekeeping department in maintaining high-quality standards for overall hotel appearance and cleanliness.
- Coordinated with housekeeping staff to ensure timely room availability upon guest arrival.
- Maintained clean workspaces adhering strictly to housekeeping guidelines promoting overall workplace safety.
- Managed work schedules and task assignments for housekeeping personnel, ensuring optimal coverage and productivity.
- Collaborated with housekeeping staff to ensure timely room availability and high cleanliness standards.
Sales Representative
Sams Club
02.2013 - 01.2016
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Education
Electronic Engineering
Percy L. Julian High School
Chicago, IL06.2010
Skills
- Housekeeping operations
- Daily housekeeping tasks
- Basic cleaning duties
Timeline
Housekeeping
University of Chicago Hospital
08.2015 - Current
Sales Representative
Sams Club
02.2013 - 01.2016
Electronic Engineering
Percy L. Julian High School
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