Kevin Gavin
Chicago
Summary
Technology and sales professional focused on identifying operational inefficiencies, reducing friction, and improving adoption of tools and processes that drive revenue growth. Known for bridging gaps between sales teams, partners, and internal stakeholders to accelerate deal velocity and strengthen strategic alignment. Experienced in K–12 technology sales, CRM optimization, AI-driven productivity, and partner enablement.
Overview
12
12
years of professional experience
Work History
Lenovo Solutions Specialist, K–12
CDW
Chicago, IL
06.2025 - Current
- Act as a primary resource for sellers navigating Lenovo programs, pricing strategy, financing options, and deal execution.
- Partner with Lenovo and CDW stakeholders to strengthen alignment between field sellers and internal teams, improving responsiveness and opportunity visibility.
- Lead adoption of Lenovo Financial Services within the K-12 segment, driving increased financing utilization across the team.
- Provide proactive communication around pricing changes, market shifts, and strategy updates to help sellers protect deals and meet deadlines.
- Contribute feedback on deal registration workflows and API integrations to improve usability and speed for sellers.
- Design and produce seller-focused newsletters and promotional materials to simplify program visibility and drive engagement.
Account Representative
CDW
04.2021 - 06.2025
- Proactively engage with customers to drive sales of IT products and solutions.
- Assess customer needs and provide tailored recommendations to enhance their environments.
- Collaborate with partners to develop compelling use cases and deliver value to customers.
- Maintain high activity levels, achieving an average of 45 customer touches per day.
Computer Systems Support Technician
Trinity Services
06.2015 - 10.2016
- Resolved help desk issues, remotely managed domain systems, and handled user provisioning in Active Directory and Exchange.
IT Support Technician
Joliet Junior College
01.2014 - 06.2015
- Maintained IT inventory, supported end users, and trained interns.
Education
Bachelor’s Degree - Information Technology
Governors State University
01.2018
Associate Degree - Networking Technologist
Joliet Junior College
01.2015
Skills
- Process improvement and operational problem solving
- Sales enablement and systems adoption leadership
- Cross-functional collaboration and stakeholder communication
- Relationship building and partner engagement
- CRM optimization including Salesforce workflow improvements
- Deal registration strategy and workflow execution
- AI productivity tools and automation mindset
- Training, coaching, and internal enablement support
- Financial services positioning and adoption growth
- Marketing collateral creation and seller communications
- Data-driven pipeline awareness and execution support
- Strategic process communication and change adoption
Timeline
Lenovo Solutions Specialist, K–12
CDW
06.2025 - Current
Account Representative
CDW
04.2021 - 06.2025
Computer Systems Support Technician
Trinity Services
06.2015 - 10.2016
IT Support Technician
Joliet Junior College
01.2014 - 06.2015
Associate Degree - Networking Technologist
Joliet Junior College
Bachelor’s Degree - Information Technology
Governors State University