Summary
Overview
Work History
Education
Skills
Timeline
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KEVIN ENGLAND

Canton

Summary

Experienced IT professional with a proven track record in technical support and system administration. Recognized for consistently delivering reliable problem-solving and effective issue resolution in fast-paced team environments. Dedicated to utilizing technical skills and fostering collaborative efforts to achieve operational success and drive efficiency.

Overview

11
11
years of professional experience

Work History

Supervisor

Graham Health System
04.2014 - Current
  • Set up prep tables, service counters, hot wells, and steam tables for kitchen staff
  • Coordinated with cook to prepare assigned portions of food for service
  • Prepared special orders following prescribed diets with correct ingredients
  • Replenished food items to keep adequate stocks for food preparation demands
  • Prepared, assembled, and delivered patient trays and maintained sanitary conditions in service and storage areas
  • Served food to customers, maintained guest satisfaction, and addressed customers' needs
  • Assisted with opening procedures by setting up kitchen workstations and equipment
  • Took advantage of slow periods to prepare pre-made items such as fruit, vegetable and pasta salads
  • Minimized the spoilage of prepared foods by properly storing items in designated containers
  • Addressed and resolved customer inquiries and complaints and engaged with customers to determine satisfaction levels
  • Improved the performance of individual team members by motivating and training each person
  • Supervised hourly and temporary personnel, providing work direction and reviewing work processes
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Marketing Graphic Designer

Spoon River College
01.2015 - 05.2017
  • Contributed to creative processes from concept to execution of final production
  • Coordinated and shared resource standards, including printer and file settings and protocols, and coordinated necessary software upgrades and patches
  • Integrated marketing creatives from other graphic or web designers to produce consistent brand presence
  • Remained current with industry trends and offered new, innovative ideas for marketing campaigns
  • Kept complete archive of graphical images, photographs and previously completed works
  • Customized software to meet needs of organization or specific department
  • Designed print collateral including direct mailers and event invitations contributing to successful outreach campaigns.
  • Conducted market research to inform design choices tailored to target audience preferences, increasing relevance of marketing materials.
  • Collaborated with marketing team to create targeted email campaigns, resulting in higher open rates and clickthroughs.
  • Collaborated with cross-functional teams to ensure design cohesion across various marketing channels, leading to a unified company message.

Education

Associate of Arts - Digital Design and Information Technology

Spoon River College
Canton, IL

Skills

  • Training and development
  • Priority management
  • Process improvement
  • Manage employees
  • Organize inventory
  • Retail operations
  • Orientation and training
  • Sales monitoring
  • Creative thinking
  • Motivation
  • Multitasking
  • Proficient in Device Issue Resolution
  • PC Troubleshooting Expertise
  • Coordinate training
  • Application configuration
  • Computer troubleshooting
  • Hardware installation
  • Goal oriented
  • Staff management
  • Attention to detail
  • Decision-making
  • Strategic planning
  • Staff discipline

Timeline

Marketing Graphic Designer

Spoon River College
01.2015 - 05.2017

Supervisor

Graham Health System
04.2014 - Current

Associate of Arts - Digital Design and Information Technology

Spoon River College

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KEVIN ENGLAND