Ketia Mumba
Elgin
Summary
Dynamic Quality Merchandise Coordinator at HomeSense with a proven track record in data-driven decision making and inventory control. Enhanced product availability through strategic merchandising and effective team collaboration. Skilled in negotiations and digital marketing, driving sales performance while ensuring compliance with industry standards. Committed to elevating customer engagement and satisfaction.
Overview
2024
2024
years of professional experience
Work History
Quality Merchandise Coordinator
HomeSense
2025 - 2026
- Coordinated merchandise flow to optimize inventory levels and enhance product availability.
- Collaborated with team members to execute seasonal merchandising strategies across multiple departments.
- Analyzed sales data to identify trends and inform strategic product placement decisions.
- Developed visual displays to enhance customer engagement and drive sales performance.
- Monitored stock levels and conducted regular audits to ensure accuracy in inventory management.
- Educated employees on new merchandise during seasonal workshops.
- Supervised departmental employees.
Quality Control Inspector
Joeak
2018.01 - 2023.12
- Conducted routine inspections to ensure quality standards were met.
- Identified defects and documented findings in inspection reports.
- Collaborated with production teams to improve quality control processes.
- Utilized measurement tools to assess product specifications accurately.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
- Performed root cause analysis on non-conforming products to identify areas for improvement and prevent future issues.
- Enhanced team collaboration by organizing regular meetings to discuss quality control challenges and solutions.
- Developed and maintained comprehensive quality documentation, facilitating easier compliance with regulatory standards.
- Identified and addressed non-conformities in products to uphold quality standards and maintain customer satisfaction.
- Facilitated smoother product launches by closely monitoring pre-release testing and making necessary quality adjustments.
Education
Bachelor of Science - Economics
Université Protestante Au Congo
Kinshasa DR Congo10.2017
Skills
- Negotiations
- Pricing and signage updates
- Digital marketing
- Retail operations
- Data-driven decision making
- Inventory control
- SOP enforcement
Languages
French
Native or Bilingual
Timeline
Quality Control Inspector
Joeak
2018.01 - 2023.12
Quality Merchandise Coordinator
HomeSense
2025 - 2026
Bachelor of Science - Economics
Université Protestante Au Congo