Ketan Patel
Marion
Summary
With a proven track record as a Store Owner at Meladi Fule Mart Inc., I excel in operations management and business networking. My leadership significantly enhanced customer satisfaction and fostered a loyal clientele through innovative promotional planning and meticulous store maintenance. Skilled in financial planning and team management, I consistently achieve and surpass business goals.
Overview
3
3
years of professional experience
Work History
Store Owner
Meladi Fule Mart Inc.
02.2024 - Current
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
Owner/Manager of Operations
Creal Springs Mini Mart
02.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Education
Bachelor of Information Technology - Information Technology
University of Ballarat
Geelong Australia08-2012
Diploma - Graphics Design
Cambridge International College
Melbourne, Austalia04-2010
Skills
- Store operations
- Business networking
- Store maintenance
- Performance analysis
- Financial planning
- Business administration
- Inventory control
- Merchandise planning
- Employee scheduling
- Operations management
- Promotional planning
- Financial tracking
Timeline
Store Owner
Meladi Fule Mart Inc.
02.2024 - Current
Owner/Manager of Operations
Creal Springs Mini Mart
02.2022 - Current
Bachelor of Information Technology - Information Technology
University of Ballarat
Diploma - Graphics Design
Cambridge International College
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