Kery Jefferson
Chicago
Summary
Dynamic and results-oriented professional with a proven track record during previous employment, specializing in customer service and maintenance. Excelled in time management and prioritization, significantly enhancing customer satisfaction through efficient service delivery. Demonstrates strong communication skills and physical stamina, adept at fostering teamwork and contributing to a safe, productive work environment.
Overview
7
7
years of professional experience
Work History
Car Wash Attendant
Gas and Wash
05.2024 - 07.2024
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
Maintenance
Mary Crane League
09.2020 - 12.2023
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Shift Leader
Dunkin Dounts
10.2017 - 03.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
Percy L. Julian High School
Chicago, IL06-2014
Skills
- Flexible work schedule
- Strong communication skills
- Teamwork and contribution
- Customer service
- Physical stamina and strength
- Cash handling proficiency
- Professional appearance
- Self-motivation and initiative
- Sales techniques
- Efficient cleaning techniques
- Maintenance requests
- Time management and prioritization
Timeline
Car Wash Attendant
Gas and Wash
05.2024 - 07.2024
Maintenance
Mary Crane League
09.2020 - 12.2023
Shift Leader
Dunkin Dounts
10.2017 - 03.2020
High School Diploma -
Percy L. Julian High School
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