Kerry Little

• Greet patients and families and check them in for surgery.

Explain the order of how the day will go and what to expect during their visit. Communicate with families, patients and doctors and staff of any changes.

• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
• Keep track of patient flow for arrivals and call if needed.
• Enter some payroll for pacu department
• Order office and breakroom supplies.

• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

• Entered payroll for surgery, pre op and post op departments including sick time, vacation.
• Printed daily schedules for nurses, doctors and surgical staff.
• Entered add on cases and communicated with staff.
• Answered phones and directed to appropriate person.

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

• Improved patient safety by performing regular room checks to ensure a clean, hazard-free environment was maintained at all times.
• Demonstrated flexibility and adaptability by seamlessly transitioning between various units within the hospital based on fluctuating staffing needs.
• Reduced fall incidents by regularly monitoring patients'' movements and implementing appropriate interventions.