Summary
Overview
Work History
Skills
Timeline
Generic

Keri Wolf

Apple River,IL

Summary

Transcription professional with commitment to excellence and efficiency. Extensive experience in managing transcription workflows and enhancing team performance. Known for fostering team collaboration and flexibility in meeting changing needs. Skilled in quality assurance and process improvement.

Overview

19
19
years of professional experience

Work History

Transcription Manager

IMEDAT
07.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed comprehensive training materials to ensure new hires were equipped with the necessary skills for successful job performance.
  • Streamlined workflow for increased efficiency through regular monitoring and assessment of team performance.
  • Reduced turnaround time for transcription projects by implementing time-saving strategies and techniques.
  • Promoted a positive work environment by providing constructive feedback, recognition, and support to team members.
  • Enhanced transcription quality by implementing rigorous proofreading and editing processes.
  • Reviewed and edited transcripts to verify and provide accurate and complete information.

Transcriptionist

Preferred Transcriptions
01.2006 - 07.2021
  • Maintained strict confidentiality with sensitive information, ensuring client trust and privacy.
  • Adapted quickly to new technology platforms and software programs introduced within the workplace, enhancing overall efficiency levels.
  • Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
  • Enhanced transcription accuracy by diligently proofreading and editing final documents.
  • Stayed organized and kept detailed records to accurately track progress and client information.
  • Used headsets and transcribing software to take dictation of medical documents.
  • Consistently met or exceeded established productivity goals while maintaining a high level of accuracy across all completed assignments.
  • Effectively prioritized workload to balance multiple projects concurrently without compromising quality or deadline adherence.
  • Efficiently managed large volume of work assignments while maintaining attention to detail and accuracy standards.

Skills

  • Customer service
  • Fast typing speed
  • Meeting deadlines consistently
  • Time management
  • Proofreading proficiency
  • Complex Problem-solving
  • Continuous learning attitude
  • High accuracy level

Timeline

Transcription Manager

IMEDAT
07.2021 - Current

Transcriptionist

Preferred Transcriptions
01.2006 - 07.2021

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Keri Wolf