Kenya Stribling
Chicago
Summary
Resourceful professional skilled in managing high-pressure environments and resolving customer issues efficiently. Notable track record in maintaining cleanliness and training new employees, aiming to contribute to a seamless service operation.
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
Work History
Bartender/Server/Server Assistant
City cruises
Chicago
10.2022 - 09.2025
- Maintained cleanliness of bar area and ensured proper sanitation practices.
- Provided excellent customer service by engaging with guests during their cruise experience.
- Assisted in managing inventory and restocking supplies as needed throughout shifts.
- Trained new bartenders on standard operating procedures and drink recipes.
- Developed good working relationships with fellow employees through effective communication.
- Managed cash register and processed payments accurately for bar transactions.
- Engaged with guests to provide exceptional customer service experience.
- Trained new staff on drink preparation and customer interaction techniques.
- Handled cash transactions accurately and efficiently at the bar register.
- Provided excellent customer service to enhance guest experiences during cruises.
- Created a welcoming atmosphere by engaging with guests throughout their dining experience.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
Food Runner/Restaurant Busser
Harry Caray's Tavren
Chicago
03.2021 - 01.2023
- Delivered food orders promptly to guests at Harry Caray's Tavern.
- Maintained cleanliness of dining areas and service stations.
- Assisted servers by restocking supplies and condiments.
- Communicated effectively with kitchen staff for timely order updates.
- Monitored guest needs and responded promptly to requests.
- Supported management in training new staff on procedures.
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Organized food orders and ensured accuracy of items served to customers.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
Education
HVAC
Lincoln Tech
Melrose Park, IL 09.2025 - 11.2025
The Noble Academy
Chicago, ILSkills
- Customer service
- Team building
- Effective communication
- Problem resolution
- Food safety standards
- Employee training
- Handling difficult customers
- Team player attitude
- Patience and tolerance
Timeline
HVAC
Lincoln Tech
09.2025 - 11.2025
Bartender/Server/Server Assistant
City cruises
10.2022 - 09.2025
Food Runner/Restaurant Busser
Harry Caray's Tavren
03.2021 - 01.2023
The Noble Academy