Cananiah Binion
Chicago
Summary
Patient-focused healthcare support professional with 5+ years of experience in clinical and front desk settings. Skilled in patient intake, medical documentation, EHR systems, vital signs collection, and healthcare administration. Warm, dependable, and team-oriented with strong communication and Microsoft Office proficiency. Seeking healthcare support or administrative roles.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Front Desk Receptionist
Naval Hospital San Diego
San Diego
04.2023 - Current
- Greet and assist a diverse patient population with professionalism and warmth upon entry
- Provide front desk support for 12 healthcare providers including nurses, dieticians, and therapists
- Manage phone lines, transfer calls, schedule/reschedule appointments, and share accurate information
- Anticipate patient and provider needs for follow-ups, referrals, and support services
- Enter and maintain medical records in EHR systems, ensuring accuracy and compliance
- Check patients in/out, generate reports, reconcile appointment lists, and prepare documentation
- Document vital signs (blood pressure, height, weight) and assist with vaccination tracking
- De-escalate irate patients using active listening and conflict resolution techniques
- Maintain an organized front desk environment supporting operational efficiency
- Use Microsoft Excel to track patient data, inventory, and administrative workflows
- Coordinate communication via Microsoft Teams and Outlook for operational updates
Patient Care Technician / Front Desk Receptionist
USS Roosevelt
Bremerton
05.2020 - 04.2023
- Supported a healthcare team of 40 providers delivering care to a 3,000-person population
- Performed patient intake including vitals, medical histories, consent forms, and procedure prep
- Scheduled and managed appointments, adjusted calendars, and communicated changes
- Handled high-volume phone inquiries with professionalism and accuracy
- Updated patient records, maintaining documentation integrity and compliance
Patient Care Technician
Naval Hospital Pensacola
Pensacola
03.2018 - 04.2020
- Collected vital signs, assisted with preventive care, vaccinations, and basic outpatient procedures
- Delivered direct patient support in fast-paced family medicine clinic environments
- Charted accurate medical documentation in compliance with privacy standards
- Assisted clinicians in delivering efficient, patient-focused care
Education
High School Diploma -
Prosser Career Academy High School
Patient Care / Bedside Manner Training -
Hospital Corpsman Medical Training, U.S. Navy
Tactical Casualty Combat Care Training -
Naval Hospital San Diego
Skills
CORE SKILLS
Patient Intake & Support
Electronic Health Records (EHR)
Medical Documentation & Compliance
Front Desk & Reception Operations
Vitals & Basic Clinical Procedures
Medical Terminology
Microsoft Excel / Outlook / Teams
Professional Communication & Phone Etiquette
De‑escalation & Conflict Resolution
Team Collaboration
Certification
- BLS (Basic Life Support)
- CPR Certification
- HIPAA Compliance Training
Timeline
Medical Front Desk Receptionist
Naval Hospital San Diego
04.2023 - Current
Patient Care Technician / Front Desk Receptionist
USS Roosevelt
05.2020 - 04.2023
Patient Care Technician
Naval Hospital Pensacola
03.2018 - 04.2020
High School Diploma -
Prosser Career Academy High School
Patient Care / Bedside Manner Training -
Hospital Corpsman Medical Training, U.S. Navy
Tactical Casualty Combat Care Training -
Naval Hospital San Diego