Kent Flood
Wauconda
Summary
Proven leader in cargo supervision at GAT, adept in warehouse management and fostering team collaboration. Excelled in enhancing operational efficiency and customer satisfaction, with a knack for implementing innovative shipping procedures. Achieved significant reductions in cargo discrepancies, demonstrating exceptional incident investigation skills and a commitment to safety and environmental compliance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cargo Supervisor
GAT
11.2020 - 04.2024
- Developed strong relationships with clients, resulting in increased customer satisfaction and repeat business.
- Maintained high levels of safety compliance by enforcing strict adherence to regulations and conducting regular audits.
- Assisted in the development of departmental budgets, contributing to responsible financial management across the organization.
- Collaborated with other supervisors to optimize cross-functional workflows and achieve operational excellence.
- Supported new hires through comprehensive orientation programs designed to familiarize them with company policies, procedures, and job responsibilities quickly.
- Used handheld scanners to track and maneuver cargo through distribution network.
- Addressed customer inquiries promptly, providing accurate information about shipment status or resolution of any issues encountered during transit.
- Participated in industry conferences or workshops to stay informed about emerging trends affecting the field of cargo supervision positively influencing future strategies.
- Coordinated maintenance activities on equipment as necessary to ensure optimal functionality without compromising safety standards or causing delays in operations.
- Increased speed of cargo processing by implementing automated systems for tracking and sorting shipments.
- Oversaw inventory management, ensuring accuracy in stock counts and minimizing discrepancies in records.
- Verified documentation and condition of cargo to verify achieved quality standards.
- Maximized loading capacity through optimized space utilization and accurate documentation.
- Contributed to ongoing process improvement efforts by evaluating existing procedures and recommending modifications that enhanced overall efficiency and effectiveness.
- Reduced cargo damage incidents with meticulous handling, proper storage, and regular inspections.
- Improved cargo handling efficiency by implementing effective procedures and streamlining processes.
- Managed a diverse team of workers, fostering an inclusive environment that promoted collaboration and productivity.
- Enhanced team performance through ongoing training, skill development initiatives, and clear communication of expectations.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Resolved any customer inquiries or complaints to restore satisfaction.
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
- Created documents of load plans, cargo cleanliness inspections, and transportation processes.
Cargo Agent
Amazon
10.2020 - 11.2020
- Provided support during peak periods or staff shortages, demonstrating adaptability and teamwork skills.
- Prepared hazardous material shipments in compliance with safe handling practices.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Utilized computer systems to manage cargo shipments and accurately track goods.
Fleet Service Clerk
American Airlines
10.2019 - 10.2020
- Guided planes for all arrivals and departures with strong focus on safety.
- Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
- Documented all required information regarding cargo weight and destination.
- Contributed to a safer work environment by enforcing compliance with company safety policies and procedures among staff members.
Fleet Service Clerk
Envoy Airlines
05.2019 - 10.2019
- Guided planes for all arrivals and departures with strong focus on safety.
- Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
- Cleaned and serviced cabin interiors, plane exteriors and fluids as directed.
- Documented all required information regarding cargo weight and destination.
Grill Cook
Chipotle
04.2019 - 06.2019
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Food Preparation Worker
Chipotle
08.2018 - 04.2019
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Education
High School Diploma -
Wauconda High School
Wauconda, IL05-2018
Skills
- Warehouse operations
- Incident investigation
- Transportation planning
- Shipping procedures
- Security measures
- Shipping documentation
- Documentation management
- Environmental compliance
- Freight forwarding
- International shipping
- Customs regulations
- Cargo management
- Warehouse management
- Documentation review
Accomplishments
- Supervised team of 28 staff members.
Certification
- Transportation Security Administration (TSA) Security Awareness Training - Transportation Security Administration.
- Customs Trade Partnership Against Terrorism (CTPAT) Security Training – U.S. Customs and Border Protection.
- Illinois Driver's License
- Forklift Certification
- Cargo acceptance and Handling Trainer
- Forklift trainer
- Air Cargo screening Supervisor
Timeline
Cargo Supervisor
GAT
11.2020 - 04.2024
Cargo Agent
Amazon
10.2020 - 11.2020
Fleet Service Clerk
American Airlines
10.2019 - 10.2020
Fleet Service Clerk
Envoy Airlines
05.2019 - 10.2019
Grill Cook
Chipotle
04.2019 - 06.2019
Food Preparation Worker
Chipotle
08.2018 - 04.2019
- Transportation Security Administration (TSA) Security Awareness Training - Transportation Security Administration.
- Customs Trade Partnership Against Terrorism (CTPAT) Security Training – U.S. Customs and Border Protection.
- Illinois Driver's License
- Forklift Certification
- Cargo acceptance and Handling Trainer
- Forklift trainer
- Air Cargo screening Supervisor
High School Diploma -
Wauconda High School
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