- Team Sports
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Cooking
- Fundraising Events
Kennise Major
Lebanon
Summary
Proactive and adaptable professional with a background in event coordination and resident assistance. Known for exceptional organizational skills, effective communication, and the ability to resolve conflicts, contributing to a positive campus environment and successful events.
Overview
4
4
years of professional experience
Work History
Student Worker
Game Management
Lebanon, Illinois
08.2025 - Current
- Assisted in event setup and breakdown for game day operations.
- Ensured timely communication between departments to streamline logistics.
- Managed inventory of equipment and supplies for game management functions.
- Developed training materials to onboard new student workers efficiently.
- Implemented process improvements to enhance operational efficiency on game days.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Took and followed detailed directions from others.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
- Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
- Collaborated with team members to execute successful campus events, ensuring smooth operations from planning to execution.
Resident Assistant
Mckendree University
Lebanon, Illinois
07.2025 - Current
- Facilitated conflict resolution among residents, promoting a harmonious living environment.
- Coordinated events and activities to enhance community engagement and resident participation.
- Assisted in maintaining residence hall policies, ensuring compliance with university regulations.
- Served as a resource for residents, providing guidance on academic and personal challenges.
- Monitored safety protocols within residence halls, contributing to a secure community atmosphere.
- Developed communication channels between residents and administration to address concerns efficiently.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Organized feedback sessions to assess resident needs and improve service delivery in housing facilities.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
Custodial Worker
Physical Plant
Lebanon, IL
05.2025 - 08.2025
- Operated cleaning equipment to maintain cleanliness and sanitation across campus facilities.
- Performed routine inspections to identify maintenance needs and ensure safety standards compliance.
- Assisted in training new custodial staff on proper cleaning techniques and safety protocols.
- Collaborated with team members to streamline workflows, enhancing overall operational efficiency.
- Responded promptly to urgent cleaning requests, prioritizing tasks based on needs of building occupants.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Host
Mckendree University
Lebanon, IL
06.2025 - 07.2025
- Coordinated logistics for events, ensuring timely setup and breakdown of venues.
- Facilitated engaging interactions between guests and event organizers to enhance attendee experience.
- Collaborated with vendors to secure services and products, negotiating favorable terms.
- Oversaw volunteer teams during events, providing guidance and support for smooth operations.
- Adapted quickly to evolving client needs, integrating last-minute changes smoothly and maintaining high levels of guest satisfaction.
Front Line Worker
Tropical Gyros
Nassau, Bahamas
06.2023 - 08.2024
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment safely and efficiently, adhering to all health and safety regulations.
- Prepared food items according to standardized recipes, maintaining quality and consistency across menu offerings.
- Managed inventory levels, restocking supplies as needed to prevent service disruptions.
- Collaborated with team members to streamline operations during peak hours, improving overall efficiency.
- Trained new employees on food preparation techniques and customer service protocols to enhance team performance.
- Monitored cleanliness of workstations and dining areas, ensuring compliance with sanitation standards.
- Resolved customer complaints effectively, fostering positive relationships and enhancing brand loyalty.
- Consistently met performance targets through dedication to job responsibilities and tasks.
- Coordinated efforts with team members during busy periods, streamlining operations for optimal results.
Front Line Crew Member
McDonald's
Nassau, Bahamas
07.2022 - 08.2022
- Delivered exceptional customer service in fast-paced environment.
- Operated cash register accurately, processing transactions efficiently.
- Prepared and assembled food orders according to company standards.
- Maintained cleanliness and organization of dining and kitchen areas.
- Adapted quickly to changing priorities during peak hours.
- Collaborated with team members to ensure efficient workflow.
Education
Biopsychology
McKendree University
Lebanon, IL12-2027
High School Diploma -
Queen's College
Nassau,Bahamas06-2024
Skills
- Fast learner
- Teamwork and collaboration
- Problem-solving
- Friendly and professional
- Leadership qualities
- Organized and efficient
- Computer skills
- Customer service
- Deadline adherence
- Social media posting
Accomplishments
Team Captain of Track and field team for five consecutive years at Queen's College.
President of three various organizations at Queen's College.
Bahamas Top score student in two subjects.
Leadership Award 2024
NACAC Qualifier 2024
Bahamas National Tuition Assistance Awardee
Affiliations
International Student Organization
Black Student Organization
N.A.C.W.C
McKendree Track and Field
Residence Life Employee
Interests
Timeline
Student Worker
Game Management
08.2025 - Current
Resident Assistant
Mckendree University
07.2025 - Current
Host
Mckendree University
06.2025 - 07.2025
Custodial Worker
Physical Plant
05.2025 - 08.2025
Front Line Worker
Tropical Gyros
06.2023 - 08.2024
Front Line Crew Member
McDonald's
07.2022 - 08.2022
Biopsychology
McKendree University
High School Diploma -
Queen's College