Kenneth Killian

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.

Casual streaming a variety of games. I had a decent following at one point but consider this more of a hobby than a job.

Currently the Executor to my family trust, hopefully this will be finalized after almost a decade. Duties include monthly accounting, financial distributions to trustees, and dealing with the court system. Hopefully this will be settled in the next few months.

• Loaded, unloaded, and moved material to and from storage and pick-up areas.
• Consistently lifted materials weighing as much as 50 pounds.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Reduced order processing times with streamlined picking, packing, and shipping procedures.

I left this position after a hand injury in the freezer area, I was on medical leave for a short period and during this time they updated the locker system. They did not inform me, cut off my padlock and dumped my locker into a bin, all my cash, personal items, and work gear were tossed to the wind. Due to the lack of oversight from my manager I chose not to continue working for them.

• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Full time caregiver to my grandmother including managing our business, household, and finances. She was an absolute angel who passed away at home quietly at the age of 97.

• Ensured data integrity through regular backups, updates, and security measures.
• Increased user satisfaction by providing efficient helpdesk support and troubleshooting solutions.
• Assisted in successful system migrations, ensuring minimal disruption to endusers.
• Developed strong professional relationships with clients through clear communication of technical concepts and effective troubleshooting efforts.
• Reduced downtime for users by promptly addressing and resolving technical issues.
• Installed new hardware and software, patched systems, and configured settings.
• Troubleshot various technical issues dealing with printers, network and phone systems.

Close friend of mine (Justin Kline) had a small business troubleshooting home and small business networks, data backup, computer hardware and preforming upgrades. When I could find time during the day I would assist him locally.

He is now teaching Cybersecurity full time at Waubonsee.

I have been building home PC's and small networks since 1997, my grandfather was the CEO of USA Flex computer systems way back in the day.

• Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
• Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
• Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
• Maintained safety standards during installations, reducing the incidence of workplace accidents.
• Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
• Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
• Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
• Coordinated with customers to meet needs and requirements swiftly and to high standards.
• Troubleshot complex technical issues successfully while maintaining clear communication with clients throughout the process.
• During my time as a Cable Technician I had the highest positive customer service feedback reports of any Comcast contractor or employee in northern Illinois in 2007. The GM of the Chicagoland area came by our warehouse just to shake my hand. I loved the work and the people, but had to quit to take care of my grandmother full time after she had a fall while I was at work.