Kenneth Burch
Chicago
Summary
Results-driven Auto Maintenance Supervisor with proven expertise in safety compliance, workflow optimization, and staff training. Committed to enhancing service quality and ensuring customer satisfaction through effective process improvements.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Auto Maintenance Supervisor
A&R Complete Auto Repair
chicago
09.2020 - Current
- Supervised daily maintenance operations for diverse automotive repair services.
- Managed workflow schedules for technicians to optimize service efficiency.
- Conducted regular inspections of tools and equipment for safety compliance.
- Trained new staff on maintenance procedures and safety protocols.
- Developed maintenance plans to ensure optimal vehicle performance and reliability.
- Addressed customer inquiries regarding vehicle repairs and maintenance services.
- Implemented process improvements to enhance service quality and team productivity.
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
- Maintained clear and safe workspace areas to meet OSHA standards.
Truck Driver/Mechanical Technician
American Patriot Trucking
Chicago
05.2020 - Current
- Operated delivery trucks to transport packages efficiently and safely.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Loaded and unloaded freight according to company guidelines and safety standards.
- Communicated with dispatch regarding route changes and delivery updates.
- Adhered to traffic laws and regulations during all driving activities.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
Fire Maintenance Technician
Burnham Fire Department
chicago
03.2014 - 05.2020
- Responded to emergency calls, providing rapid assistance to affected individuals.
- Operated firefighting equipment, ensuring readiness and effectiveness in operations.
- Conducted fire prevention inspections, identifying hazards in residential and commercial properties.
- Performed regular maintenance and testing of all firefighting gear, vehicles, and equipment.
- Kept station in peak working order by inspecting facilities, equipment, and personnel.
- Diagnosed mechanical issues and executed timely repairs to minimize downtime.
Truck Driver
Fed Ex Ground
OHARE
08.2008 - 03.2014
- Operated delivery trucks safely within designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Communicated effectively with dispatch to coordinate deliveries.
- Followed all traffic laws and company policies during operations.
- Assisted in training new drivers on company procedures and safety protocols.
- Resolved minor vehicle issues during daily operations as needed.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
Education
Associate of Science - Engineering Mechanics
Prairie State College
Chicago Heights, IL12-2014
Skills
- Equipment maintenance
- Workflow management
- Safety compliance
- Diagnostic testing
- Maintenance planning
- Vehicle inspection
Certification
Fire Science
Timeline
Auto Maintenance Supervisor
A&R Complete Auto Repair
09.2020 - Current
Truck Driver/Mechanical Technician
American Patriot Trucking
05.2020 - Current
Fire Maintenance Technician
Burnham Fire Department
03.2014 - 05.2020
Truck Driver
Fed Ex Ground
08.2008 - 03.2014
Associate of Science - Engineering Mechanics
Prairie State College