Kennedy Jones
Collinsville
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
2
2
years of professional experience
Work History
Housekeeper
Merry Maids
O'Fallon
07.2025 - Current
- Cleaned residential spaces, ensuring high standards of cleanliness and organization.
- Managed supplies and equipment, maintaining inventory for efficient operations.
- Followed safety protocols while using cleaning chemicals and tools effectively.
- Organized cleaning schedules to maximize efficiency across multiple homes.
- Provided exceptional customer service, addressing client questions and concerns promptly.
Shift Leader
Penn Station
Collinsville
08.2024 - Current
- Supervised team members during shifts to ensure smooth operations.
- Trained new employees on company policies and procedures.
- Managed inventory levels and restocked supplies as needed.
- Communicated effectively with staff and customers to resolve issues.
- Enforced safety standards and maintained a clean work environment.
- Monitored service quality to enhance customer satisfaction experience.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Checked orders for quality and completeness.
- Delegated tasks to employees and monitored activities and task completion.
Shift Leader
Taco Bell
Collinsville
06.2023 - 07.2024
- Trained new employees on company policies and procedures.
- Supervised team members during shifts to ensure smooth operations.
- Managed inventory levels and restocked supplies as needed.
- Communicated effectively with staff and customers to resolve issues.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Checked orders for quality and completeness.
Education
High School Diploma -
Collinsville High School
Collinsville, IL05-2019
Business Managment
SWIC
BellevilleSkills
- Schedule optimization
- Cleaning techniques
- Customer relationship management
- Staff training
- Communication skills
- Problem solving
- Time management
- Conflict resolution
- Safety compliance
- Customer service
- Cash handling
- Service quality monitoring
- Effective communication
- Attention to detail
- Workflow organization
- Shift leadership
- Training assistance
Timeline
Housekeeper
Merry Maids
07.2025 - Current
Shift Leader
Penn Station
08.2024 - Current
Shift Leader
Taco Bell
06.2023 - 07.2024
High School Diploma -
Collinsville High School
Business Managment
SWIC
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