Kennedy Brummerstedt
Effingham
Summary
Reliable delivery professional skilled in quick decision making, multitasking, and customer service. Committed to ensuring timely and accurate deliveries while enhancing customer satisfaction through effective communication and safety awareness.
Overview
12
12
years of professional experience
Work History
Dasher
DoorDash
Effingham, IL
02.2024 - Current
- Navigated optimized delivery routes using GPS technology to enhance efficiency.
- Delivered food orders promptly while ensuring adherence to quality and safety standards.
- Communicated effectively with customers and restaurants to resolve issues and ensure satisfaction.
- Trained new dashers on best practices for timely deliveries and customer service.
- Monitored delivery performance metrics to identify areas for improvement in service quality.
- Managed multiple deliveries simultaneously, demonstrating strong time-management skills in high-pressure environments.
- Implemented feedback from customers to refine delivery processes and enhance user experience.
- Collaborated with team members to maintain operational consistency during peak hours.
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Navigated efficiently through various delivery routes for expedited service.
- Developed and maintained professional relations between customer, store personnel, and the company.
- Enhanced communication with customers through proactive updates on order status.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Ensured order accuracy, double-checking items before leaving the pickup location.
- Strengthened relationships with restaurant partners by demonstrating respect and professionalism during pickups.
Hot Bar Runner
Ryans Buffett
Effingham, IL
01.2015 - 09.2018
- Assisted bartenders during peak hours, improving customer service experience.
- Managed timely delivery of beverages to bar staff, ensuring smooth service flow.
- Maintained cleanliness and organization of bar area, enhancing operational efficiency.
- Collaborated with team members to streamline inventory management processes.
- Monitored stock levels and placed orders for supplies, optimizing inventory control.
- Developed strong relationships with regular customers, contributing to a welcoming atmosphere.
- Upheld strict hygiene standards by frequently cleaning surfaces, glassware, and equipment throughout shifts.
- Maintained a well-stocked bar by regularly replenishing supplies and ingredients needed for popular cocktails.
- Received recognition from management for consistently maintaining a strong work ethic and positive attitude despite challenging situations or high-pressure environments.
Education
GED -
IOWA
Iowa City, IASkills
- Quick decision-making
- Safety awareness
- Food safety
- Vehicle maintenance
- Tech-savviness
- Rapid decision making
- Efficient multitasking
- Route optimization
- Order accuracy
- Flexible schedule
- Customer service
- Quick learner
- Flexible availability
Timeline
Dasher
DoorDash
02.2024 - Current
Hot Bar Runner
Ryans Buffett
01.2015 - 09.2018
GED -
IOWA