Kennedy Anderson
Chicago
Summary
An ambitious and resourceful individual seeking to pivot careers. Committed to leveraging a diverse skill set and a willingness to learn to excel in a new professional environment. Proficient Aircraft Maintenance Technician with over 20 years of experience in FAA compliance, troubleshooting, and preventative maintenance. Demonstrated ability to document service activities accurately while ensuring effective communication with customers to enhance service quality.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Route Service Technician
United Site Services
Magna
04.2025 - 09.2025
- Assisted customers with inquiries on product usage and service options accurately.
- Collaborated with team members to optimize delivery route efficiency for timely services.
- Documented service activities and maintenance records precisely in company systems.
- Completed daily paperwork with accurate details of service calls made.
- Interacted with customers to address questions about machine operations and resolve complaints.
Volunteer
Broadway Youth Center, Howard Brown Health
Chicago
06.2024 - 10.2024
- Supported unhoused LGBTQ+ youth in accessing comprehensive social and medical services.
- Documented client interactions and maintained accurate records.
- Fostered positive relationships with clients through empathetic communication.
Infant Nanny
Private Care
Salt Lake City
03.2023 - 12.2023
- Cared for infant by providing a nurturing and safe environment.
- Maintained cleanliness and organization in play areas and nursery.
- Communicated with parents about daily activities and developmental milestones.
- Assisted with sleep schedules, ensuring restful environments for infant.
Volunteer
Salt Lake Community College
Salt Lake City
08.2021 - 08.2022
- Supported the staff of the Gender and Sexuality Student Resource Center with student education, advocacy, engagement, and belonging while working holistically with students as they navigate gender- and sexuality-based experiences, needs, and barriers throughout their educational journey.
- Provided support during workshops and community events.
- Helped with prep, set up, and breakdown of community and public events.
Aircraft Maintenance Technician
Southwest Airlines
Chicago Midway Airport
01.2006 - 08.2020
- Completed standard inspections to assess wear and damage to aircraft.
- Managed repair logs, documenting preventive and corrective aircraft maintenance activities.
- Performed detailed maintenance tasks on aircraft as stipulated by the F.A.A., Southwest Airlines maintenance and Boeing manuals.
Aircraft Maintenance Technician
Southwest Airlines
Dallas
07.2004 - 01.2006
- Worked in aircraft structures, line maintenance, and hangar maintenance work areas.
- Preformed routine maintenance, scheduled maintenance and diagnosed issues on live aircraft during line operations.
Ground Operations, Ramp Supervisor
Southwest Airlines
Baltimore
05.2003 - 05.2004
- Ensured all facets of aircraft turnaround at gates were executed with safety, timeliness, and efficiency.
- Administrative duties included assigning ramp agent overtime, scheduling shifts, writing and giving agent evaluations, and issuing disciplinary action when necessary.
- Handled responsibilities associated with membership in the aircraft deicing and gate scheduling committees.
- Instructed aircraft de-icing procedures for ramp agents.
Ramp Agent
Southwest Airlines
Salt Lake City
05.2002 - 05.2003
- Directed aircraft to ensure timely arrivals and departures.
- Operated belt loaders, forklifts, push-back tractors, and aircraft tugs daily.
- Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.
- Organized baggage and freight for loading onto aircraft accurately, according to weight and balance specifications.
Education
Paralegal Studies
Salt Lake Community College
Salt Lake City, UT08-2021
Quest Leadership Training
Southwest Airlines
Dallas Love Field09-2003
Aviation Maintenance Technology - Airframe And Powerplant Technician
Salt Lake Community College
Salt Lake City, UT05-2002
Advanced Fire Control Electronics
US Navy, Fire Control Class "A" School
Great Lakes NTC, IL04-1991
Skills
- Customer service excellence
- Interpersonal skills
- Team collaboration
- OSHA and Navy forklift standards
- Technical documentation interpretation
- FAA compliance and safety
- Quality assurance
- Troubleshooting and repair
- CFM 56 engine maintenance
Certification
- F.A.A. Airframe and Powerplant License #2933181
Timeline
Route Service Technician
United Site Services
04.2025 - 09.2025
Volunteer
Broadway Youth Center, Howard Brown Health
06.2024 - 10.2024
Infant Nanny
Private Care
03.2023 - 12.2023
Volunteer
Salt Lake Community College
08.2021 - 08.2022
Aircraft Maintenance Technician
Southwest Airlines
01.2006 - 08.2020
Aircraft Maintenance Technician
Southwest Airlines
07.2004 - 01.2006
Ground Operations, Ramp Supervisor
Southwest Airlines
05.2003 - 05.2004
Ramp Agent
Southwest Airlines
05.2002 - 05.2003
Paralegal Studies
Salt Lake Community College
Quest Leadership Training
Southwest Airlines
Aviation Maintenance Technology - Airframe And Powerplant Technician
Salt Lake Community College
Advanced Fire Control Electronics
US Navy, Fire Control Class "A" School