Kendra Wilson
Danville
Summary
Compassionate Certified Nursing Assistant with a proven track record at Accolade, enhancing patient care through individualized support and effective communication. Skilled in patient-focused care and vital sign monitoring, I fostered positive healthcare experiences, ensuring high levels of patient satisfaction and safety. A reliable team player dedicated to improving patient outcomes.
Overview
6
6
years of professional experience
Work History
Certified Nursing Assistant
Accolade
2026.02 - 2026.07
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Increased patient engagement by organizing recreational and therapeutic activities.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Certified Nursing Assistant
La Bella
2026.02 - 2026.07
- Trained new nursing assistants on care procedures, enhancing team efficiency and service quality.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Certified Nursing Assistant
Goldwater
2026.01 - 2026.05
- Implemented infection control protocols to ensure a safe environment for patients and staff.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Certified Nursing Assistant
Accolade
2025.09 - 2026.04
- Assisted patients with daily living activities to enhance comfort and independence.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records using electronic health record systems for streamlined communication.
- Collaborated with healthcare team to develop personalized care plans based on individual patient needs.
- Educated patients and families on health management techniques to promote wellness and recovery.
- Provided emotional support to patients, fostering trust and improving overall patient experience.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
Certified Nursing Assistant
Liberty Village
2025.01 - 2026.04
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
- Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
- Supported patients with personal care tasks to preserve dignity and promote independence.
Food Service Worker
OSF Sacred Heart Medical Center
2024.02 - 2024.10
- Prepared and served meals in accordance with dietary guidelines and safety protocols.
- Maintained cleanliness and organization of kitchen and dining areas to ensure safe food handling practices.
- Assisted team members in stocking supplies and managing inventory efficiently to minimize waste.
- Followed established procedures for food preparation, adhering to quality standards and portion control.
- Collaborated with staff to optimize workflow during peak service times, enhancing customer satisfaction.
- Trained new employees on proper food safety practices and operational procedures for seamless integration.
- Monitored food temperatures and storage conditions to comply with health regulations consistently.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Front End Cashier
Lowe’s
2023.07 - 2024.01
- Assisted customers with product inquiries and store navigation.
- Maintained accurate cash drawer balances throughout shifts.
- Collaborated with team members to enhance customer service experiences.
- Participated in inventory management by restocking merchandise as needed.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
Apparel Sales Associate
Walmart
2022.01 - 2022.07
- Assisted customers with product selection and inquiries, ensuring a positive shopping experience.
- Organized and restocked merchandise displays to maintain store presentation standards.
- Collaborated with team members to improve inventory management and stock replenishment processes.
- Trained new associates on store policies, procedures, and customer service best practices.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
Customer Service Cashier
McDonald’s
2020.05 - 2021.12
- Maintained cleanliness and organization of work area to enhance safety.
- Collaborated with team members to streamline service delivery during peak hours.
- Resolved customer complaints effectively, fostering loyalty and satisfaction.
- Trained new cashiers on operational procedures and customer service standards.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
No Degree - Phlebotomy Techniques
Danville Area Community College
Hoopeston, ILHigh School Diploma -
Danville Highschool
No Degree - Certified Nursing Assistant
Danville Area Community College
Danville, ILSkills
- Reliable team player
- Patient care
- Compassionate
- Patient-focused care
- Customer satisfaction
- Cash handling
Timeline
Certified Nursing Assistant
Accolade
2026.02 - 2026.07
Certified Nursing Assistant
La Bella
2026.02 - 2026.07
Certified Nursing Assistant
Goldwater
2026.01 - 2026.05
Certified Nursing Assistant
Accolade
2025.09 - 2026.04
Certified Nursing Assistant
Liberty Village
2025.01 - 2026.04
Food Service Worker
OSF Sacred Heart Medical Center
2024.02 - 2024.10
Front End Cashier
Lowe’s
2023.07 - 2024.01
Apparel Sales Associate
Walmart
2022.01 - 2022.07
Customer Service Cashier
McDonald’s
2020.05 - 2021.12
No Degree - Phlebotomy Techniques
Danville Area Community College
High School Diploma -
Danville Highschool
No Degree - Certified Nursing Assistant
Danville Area Community College